Client Services & Sales Associate

Key Responsibilities:

• Manage front desk operations while delivering outstanding concierge support and client service excellence.
• Perform essential daily studio tasks and projects, including checking clients into class, maintaining luxury studio look and feel, assisting clients with package selection, etc.
• Maintain a positive attitude and represent the organization and its values in a positive way
• Provide support to Instructors and work as a team with all other staff members
• Assist with the training and coaching of new hires for the Client Services Team as needed
• Maintain product knowledge for all studio retail operations
• Uphold company brand standards in terms of studio look and feel, client service and company culture
• Actively contribute to companies topline revenue through achieving predetermined sales targets

Requirements:

• Must be available to work 6 days per week, including either Saturdays or Sundays

• Capacity to work a flexible schedule including weekends, nights, early mornings and holidays

• 0-2 years of customer service, sales experience

• Love of fitness and wellness

• Excellent written and verbal communication skills

• Strong computer skills

• Superior problem solving and multi-tasking abilities

• Strong work ethic

• Ability to work both independently and in a team environment