BENGALURU · FULLTIME
Client Service Manager
Ozone Experiential Marketing India Middle East
Bengaluru · onsite · Posted 13d ago
Sourced from
Undisclosed3–4 yrsfulltimeBengaluru
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Section · 01
About this role
/span> Calicut
Are you a client whisperer Do you thrive on building strong relationships and ensuring customer satisfaction If you have a knack for managing client needs with a dash of charm, this role is for you!
Roles Responsibilities
- Respond promptly and accurately to client inquiries. Understand client needs and offer suitable solutions
- Prepare plans ensuring high profitability and up/cross-sell opportunities
- Clearly articulate brand requirements and communicate them to internal teams
- Translate client briefs into specific actionable items for different units within the team
- Facilitate interaction and workflow among project team members, including third-party service providers
- Cultivate lasting relationships with customers
- Keep track of competition and maintain a feedback loop between teams on evolving client needs
- Maintain all records and databases in the sales CRM
Required Skills
- Excellent communication and mediation skills
- Experience in client service from the Media/Advertising industry
- Project and People management skills
- Great presentation skills
- Understanding of Leads, Deals, and Target markets
Bangalore, India
Calicut, India
Full-Time
3-4 Years Experience
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
customer satisfactionPeople managementcrmproject teamArticulateDashadvertisingSales