Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 21450402

    MUMBAI · FULLTIME

    Client Service Executive

    Crisil

    Crisil

    Mumbai · onsite · Posted 2d ago

    Sourced fromNaukri
    Undisclosed1–6 yrsfulltimeMumbai

    Your match

    ?

    Sign in to see your match score, skill gaps & tailored resume.

    Section · 01

    About this role

    We are seeking a customer centric individual with excellent communication skills to join our team as a Senior Customer Service Associate. Candidate needs to have a customer-centric approach, excellent communication skills and good stakeholder management. Prior experience of working in international BPOs / Call centres.

    The role involves call interactions with clients of Large Corporate Groups for maintaining very high customer relationship and helping stakeholders in generating revenue.

    Candidate also needs to interact with internal stakeholders (LCG BD Team) and ensure their requirements are met on timely basis.

    Types of Processes - Lead Generation / Collections / Customer Service

    Helping Stakeholders by generating leads, fixing meetings with prospects and collection of fees.

    Experience:- Minimum 1+ years in international call centres. Need to have prior international BPO / Telecalling experience



    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Let the agent run this one for you.

    Tailored resume, auto-apply, and referral lookup — in under 2 minutes.

    Section · 02

    Skills

    Customer ServiceManager Client Servicingrevenue generationClient Service ExecutiveSenior Customer Service AssociateCustomer RelationshipStakeholder ManagementLead GenerationbpoBpo Voice

    Section · Company

    About Crisil

    Crisil

    Crisil

    Analytics & KPO

    4.7k+

    employees

    1987

    39 years old

    Mumbai,Maharashtra

    India

    About

    Crisil is an agile and innovative, global analytics company driven by its mission of making markets function better.

    Industries

    Analytics & KPOInternet

    Employee ratings

    1,936 reviews

    3.5/ 5

    Culture

    3.6

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance385Salary355Work Culture280Senior Management209Learning167

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Job search guides

    • All 608 Customer Support jobs in Mumbai
    • Auto-apply to jobs like this
    • Tailor your resume for this role
    • Naukri auto-apply, explained
    • How to find a job in India, fast