Client Service Executive

Hiring Client Servicing Executive

Location: Mumbai (Andheri West Office) Full-Time, Work from Office

Experience Required: 24 Years

MEDIA WORLD EXPERIENTIAL MARKETING is a premium, design-led experiential marketing powerhouse, known for delivering high-impact brand experiences through innovative spatial design, seamless execution, and pan-India capabilities.

We are looking for a sharp, highly organized, and digitally savvy Client Servicing Executive to join our growing client relations team.

The ideal candidate will be a proactive communicator and strong relationship manager who can confidently manage corporate clients, coordinate with internal teams, track multiple projects, and ensure timely delivery of every requirement.

Key Responsibilities

• Account Coordination: Act as a dependable primary touchpoint for assigned corporate accounts, ensuring all client requirements are captured accurately.
• Client Meeting & Communication: Schedule client calls, take detailed briefs, and dispatch Minutes of Meetings (MOMs) on the same day with zero errors.
• Internal Coordination: Work closely with the Creative, Operations, Production team
• Cross-Functional Routing: Translate client requirements into detailed, clear internal briefs for the Creative and Operations teams to ensure seamless project delivery.
• Proposal : Compile presentation content and rigorously cross-check all pitch decks for perfect formatting.
• Commercial Documentation: Coordinate with the internal finance team to raise Proforma Invoices (PIs) and track advance payment confirmations before project mobilization.
• On-Ground Execution Support: Serve as the client’s reliable point-of-contact on-site during events, managing event check-ins, guest flows, and immediate requirements calmly.
• On-Ground Execution Support: Serve as the client’s reliable point-of-contact on-site during events, managing event check-ins, guest flows, and immediate requirements calmly.

Timeline & Follow-ups: Keep track of project timelines, pending approvals, client feedback, and deliverables, while regularly following up with the respective teams to keep the project moving calmly.

Required Skills & Qualifications

• Technical Proficiency: Advanced command over Microsoft Excel, PowerPoint
• Communication Skills: Strong verbal and written English with a highly professional corporate email etiquette.
• Mindset: A genuine interest in the events and experiential marketing industry, with flexibility and enthusiasm to handle the fast-paced nature of event execution.
• Team Player: Ability to work closely with Client Servicing, Creative, Operations

If interested kindly share your CV [email removed]/[phone removed]