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    Job · 17573382

    Accenture logo

    Client Service Delivery Lead

    Accenture · Bengaluru · onsite · Posted 38d ago

    Undisclosed5–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

  1. Job Description
  2. THE WORK:Discover the opportunity to make impactful decisions and foster collaboration across multiple groups
  3. You will collaborate and manage efforts to perform effectively, engage with various teams, and contribute to key decisions
  4. Providing thoughtful solutions to challenges within your immediate group and beyond will be a rewarding part of your journey
  5. Embrace this chance to grow and make a meaningful difference
  6. Drive incident and outage management, ensuring timely investigation and restoration
  7. Monitor systems and analyze trends to enhance performance and prevent future incidents
  8. Track and facilitate the acceptance of changes to production environments
  9. Operate information technology production services in alignment with established protocols and service level agreements
  10. Support continuous improvement initiatives to optimize operational efficiency
  11. HERE''S WHAT YOU WILL NEED:Advanced proficiency in Infrastructure Service Management
  12. A minimum of 4 years of experience in relevant related skills
  13. Bachelor''s Degree in relevant field of studies
  14. BONUS POINTS IF YOU HAVE:Intermediate proficiency in problem solving
  15. Advanced proficiency in communication
  16. Intermediate proficiency in analytical thinking
  17. Beginner proficiency in project coordination
  18. Intermediate proficiency in process improvement

  20. Qualification

    21. Sourced from naukri

    Skills

    Service Managementservice deliveryProcess ImprovementInformation Technology

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852

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    Client Service Delivery Lead · waiting for your command