Client Service & Admin Executive

Client Services Administration Executive

The Client Service Admin Executive will be an integral part of the Administrative Team at New Horizons. This role involves coordinating with specialists, families, and internal teams to manage appointments, handle payments, process cancellations/adjustments, and ensure smooth, clear communication at all times. The candidate will also support day-to-day administrative responsibilities to ensure efficient centre operations.Key Responsibilities

Schedule and manage client appointments

Coordinate with therapy teams to ensure accurate and timely session flow

Handle billing, payments, and necessary adjustments

Maintain clear communication with clients and staff

Support documentation, data entry, and administrative processes

Assist in day-to-day operations of the centre

Provide coverage at other NH centres as needed, in the interest of the organization

Qualifications Skills

Graduate in any discipline

Proficient in MS Excel, Word, and other administrative software

Strong written and verbal communication skills in English and Hindi

Team-oriented, reliable, and professional personality

Flexibility to work extended hours when required

Willingness to temporarily support other centres when needed

Experience

1-2 years of relevant experience preferred

Freshers with the right aptitude and attitude are encouraged to apply

Job Types: Full-time, Permanent

Benefits:

Work Location: In person