Client Relationship Manager Real Estate sales

Company Description- Sikka Estates is a 23 years old real estate organization focused on providing high-quality residential and commercial property solutions. The company emphasizes transparent dealings, client-centric services, and long-term value creation for property owners and investors. Having 1500+ clients and working on PAN India basis, Sikka Estates has created a niche for itself especially in commercial real estate market.

Job Title

Client Relationship Manager – Real Estate Sales

Experience: 3–5 years

Industry: Real Estate / Property Sales

Location: Gurgaon

Employment Type: Full-time

About the Role

We are looking for a polished, articulate, and highly client-oriented Senior Client Relationship Manager with 3–5 years of experience, preferably in the real estate industry.

The ideal candidate should be confident in handling prospective clients over calls, understanding their property requirements, nurturing leads, conducting follow-ups, arranging and facilitating site visits, and converting prospects into successful sales.

The candidate should possess excellent communication and interpersonal skills, a professional and presentable personality, strong relationship-building abilities, and a good understanding of real estate sales processes. Experience with CRM systems, LinkedIn, social media, and digital lead-generation tools will be an advantage.

Key Responsibilities

* Generate and nurture prospects through LinkedIn, social media, professional networks, referrals, and other digital channels.

* Build a professional network of potential buyers, investors, channel partners, and other relevant stakeholders.

* Use CRM, LinkedIn, WhatsApp, email, social media, and other basic sales technologies effectively.

* Maintain regular communication with prospects through calls, WhatsApp, email, and other appropriate channels.

* Track individual sales targets, follow-up schedules, site visits, and conversion ratios.

* Provide regular updates and reports on lead status, client feedback, and sales pipeline.

* Stay updated on the company's projects, local real estate market, competitor offerings, and relevant property trends.

Required Skills & Qualifications

* 3–5 years of relevant experience in real estate sales, client relationship management, business development, or property consulting.

* Prior experience in handling real estate calling, lead generation, follow-ups, and site visits is strongly preferred.

* Excellent verbal and written communication skills.

* Strong command of English and Hindi; additional regional languages would be an advantage.

* Excellent client-handling and relationship-management skills.

* Strong persuasion, negotiation, objection-handling, and closing abilities.

* Confident and professional telephone communication skills.

* Pleasant, polished, and professional personality suitable for interacting with premium clients.

* Good presentation and interpersonal skills.

* Comfortable conducting client meetings and property/project site visits.

* Working knowledge of CRM systems and lead-management platforms.

* Comfortable using LinkedIn, WhatsApp, email, social media, and other digital prospecting tools.

* Basic proficiency in MS Office/Google Workspace and other sales-related technologies.

* Strong follow-up discipline and ability to manage multiple prospects simultaneously.

* Target-oriented, proactive, and self-motivated approach.

Key Performance Indicators (KPIs)

* Qualified leads generated and handled

* Call-to-lead and lead-to-site-visit conversion

* Number of site visits conducted

* Site-visit-to-booking conversion

* Sales/booking value achieved

* Follow-up effectiveness

* CRM data accuracy and activity

* New client/prospect acquisition

* Referral and repeat-business generation

* Achievement of monthly and quarterly sales targets

Compensation

Salary: Very Competitive, based on experience and current market standards

Incentives: High Performance-based incentives.

Candidates with strong experience in residential or commercial real estate sales and demonstrated client-conversion ability will be preferred.