Client Relations Associate

Roles and Responsibilities :

• Manage client relationships to ensure high levels of satisfaction and retention.
• Provide exceptional customer service by resolving issues promptly and efficiently.
• Collaborate with internal teams to resolve complex client issues and improve overall service delivery.
• Develop and maintain strong communication channels with clients through regular meetings, reports, and updates.

Job Requirements :

• 5-8 years of experience in HR Tech/ Payroll/ EOR industry.
• Strong understanding of client support principles, including issue resolution processes.
• Excellent customer service skills with ability to work under pressure.
• Proven track record in building strong relationships with clients.