Client Relations Advisor

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Relations Advisor based in the United States.

This is a fully remote, entry-level opportunity for a people-focused professional who enjoys building relationships and helping individuals make informed decisions. You will serve as a trusted point of contact for clients, providing education, guidance, and responsive customer service through virtual consultations. The role offers the flexibility of working from home while providing structured training, coaching, and mentorship for long-term professional development. No prior industry experience is required, making the opportunity accessible to candidates from a wide range of professional backgrounds. You will collaborate with a supportive remote team while developing valuable communication, relationship management, and leadership skills. Performance is recognized through weekly compensation, bonuses, advancement opportunities, and incentive programs. Candidates must be at least 18 years old, legally authorized to work in the U.S., and equipped for effective remote work.

Accountabilities: Meet with clients virtually through Zoom and other online communication platforms to understand their needs and provide professional guidance.

Build and maintain long-term client relationships through responsive, trustworthy, and high-quality customer service.

Educate clients about available benefit programs and coverage options in a clear and accessible manner.

Help clients evaluate their options and make informed decisions based on their individual circumstances and needs.

Assist clients with applications, required documentation, and related service processes.

Maintain accurate digital client records and ensure timely follow-up communications.

Provide consistent support throughout the client experience and respond professionally to questions or requests.

Participate in structured onboarding, virtual training, coaching, mentorship, and professional development programs.

Collaborate effectively with a remote team while taking ownership of individual responsibilities and client commitments.

Continuously strengthen communication, organization, problem-solving, relationship-building, and leadership skills.

Contribute to a positive team environment focused on client service, professional growth, accountability, and shared success.

Requirements

Must be at least 18 years of age.

Must be legally authorized to work in the United States.

Must currently reside in the United States.

Access to a computer or laptop suitable for professional remote work.

Reliable high-speed internet connection.

Webcam and microphone capability for virtual consultations, meetings, and training.

Quiet, professional workspace suitable for client-facing video calls.

Excellent verbal communication and interpersonal skills.

Strong listening skills and the ability to understand and respond to client needs.

Positive attitude, professionalism, integrity, and a client-first mindset.

Strong work ethic, personal accountability, and reliability.

Self-motivation and the ability to work independently while contributing to a collaborative remote team.

Strong organizational and time-management abilities.

Coachability and willingness to learn, receive feedback, and continuously improve.

Previous experience in customer service, hospitality, retail, healthcare, education, sales, leadership, or other client-facing environments is valuable but not required .

No prior industry experience is required; comprehensive training and ongoing mentorship are provided.

Benefits

100% remote work for U.S.-based employees.

Flexible work-from-home environment designed to support personal and professional goals.

Comprehensive onboarding and structured training.

Live virtual training, ongoing coaching, and one-on-one mentorship.

Weekly performance-based compensation.

Additional performance-based bonus opportunities.

Career advancement opportunities with a promote-from-within approach.

Potential pathways into leadership and management based on performance and professional development.

Performance recognition and incentive programs.

Company-provided life insurance, including Accidental Death Benefits (ADB), for eligible representatives.

Medical reimbursement program for eligible representatives.

Company-sponsored leadership conferences, retreats, and team events.

Leadership development and professional networking opportunities.

Modern technology and virtual systems designed to support remote productivity.

Supportive, collaborative culture focused on continuous learning and professional growth.

Opportunity to develop a long-term career while helping individuals and families navigate important benefit decisions.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1