Client Partner

ABOUT SAXON

Saxon.ai is an AI-first enterprise technology company delivering intelligent automation, AI-powered search, and conversational AI platforms to large organisations across financial services, legal, manufacturing, and professional services. We help clients transform how they access and act on knowledge, and we're growing fast.

THE ROLE

We're looking for a Client Partner who doesn't just sell; they build. This is a senior, quota-carrying role focused on growing strategic enterprise accounts through a structured, trusted-advisor model. You'll own the full client lifecycle: from landing a high-value beachhead to expanding across functions, business units, and geographies until Saxon.ai is embedded as the client's preferred AI partner.

WHAT YOU'LL DO

• Own a portfolio of 5 named enterprise accounts with a mandate to grow them 3–5x over 24 months
• Build and manage C-suite relationships across Operations, Finance, IT, Legal, and HR — not just single-threaded contacts.
• Execute structured quarterly account plans: white-space analysis, relationship health scoring, and a 12-month expansion road map
• Lead Quarterly Business Reviews anchored to client KPIs, ROI delivery, and next expansion priorities
• Drive multi-year strategic agreements, cross-functional expansion deals, and preferred vendor positioning
• Partner with Customer Success, Solutions Engineering, and Marketing to deliver and document client value
• Carry and exceed NRR ≥130%, gross retention ≥95%, and expansion pipeline ≥3x annual quota

WHAT WE'RE LOOKING FOR

Required

• 8+ years in enterprise technology sales or strategic account management.
• Proven track record of growing large accounts through structured expansion.
• Experience managing multi-stakeholder C-suite relationships across complex organisations.
• Commercial fluency: NRR, ARR expansion, TCV growth, multi-year deal struct
• Background in selling AI, automation, SaaS, cloud, or data analytics solu
• Strong executive presence and negotiation.

Skills

• Consulting or Advisory Background: You've operated a trusted-advisor account model — entering narrow and expanding wide across a client organisation
• Enterprise Tech Ecosystem Experience: Familiarity with co-sell motions, partner ecosystems, and enterprise procurement in a large technology environment.
• Industry Depth: Domain knowledge in legal, Pharma, manufacturing, or professional services
• Startup Experience: Comfortable building as you go in a high-growth environment where the playbook is still being written.