Client Infrastructure - Intune Engineer

About the Team
The E-Workplace Clients team is responsible for provisioning, managing, and supporting end-user devices across Colruyt Group, including Windows and macOS laptops and desktops. The team delivers both operational support and project-based services, while providing Level 2 and Level 3 support through Incident, Problem, and Change Management processes.

As a Consultant - Client Infrastructure, you will play a key role in designing, deploying, securing, managing, and supporting the Windows client environment. You will work closely with infrastructure, security, application, and business teams to enhance the end-user computing experience.

Experience

6 - 10 years of experience in End User Computing (EUC), Windows Client Engineering, or Workplace Infrastructure Management.

Mandatory Skills:  Microsoft Intune, Windows Autopilot, Windows 10 and Windows 11 Administration, PowerShell Scripting, Microsoft Defender for Endpoint, Patch and Vulnerability Management ,Operating System Deployment (OSD) ,Active Directory, Group Policy Management,  ServiceNow , Basic Networking (DNS, DHCP, VPN), Microsoft Endpoint Configuration Manager (MECM/SCCM).

Nice to have : MAC OS Administration, JAMF, MAC Device Management & packaging, Windows Kiosk Solutions, MSIX Application Packaging, App-V Packaging,Robopack , Admin Studio, Install Shield, Software central, Driver / firmware and hardware management, Video Conferencing solutions (Yealink), Scala Players, ServiceNow, Microsoft certifications on SCCM/ MECM & Win10 are added advantages

Requirements

Role and Responsibilities

• Design, build, deploy, and maintain Windows 10 and Windows 11 endpoint solutions using Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM).
• Configure and maintain compliance policies, configuration profiles, security baselines, and application deployment policies.
• Manage device lifecycle activities including Windows Autopilot, OSD, software deployment, patch management, and driver/firmware updates.
• Implement and support endpoint security solutions, compliance, patching, and vulnerability remediation using Microsoft Defender for Endpoint and related Microsoft technologies while proactively driving security improvements.
• Build and maintain Windows client infrastructure solutions and support Windows 10 to Windows 11 migration initiatives including application compatibility validation and user readiness activities.
• Support Windows kiosk configurations and shared device solutions.
• Troubleshoot complex Windows, endpoint, networking (DNS/DHCP/VPN), and application-related issues.
• Provide Level 3 support for workplace services, perform root cause analysis, and implement sustainable solutions for recurring issues.
• Plan, review, test, and implement changes related to end-user computing services while maintaining technical documentation and knowledge articles.
• Manage software distribution and endpoint configuration using Intune and MECM/SCCM.
• Support application packaging, testing, and deployment using technologies such as AdminStudio, InstallShield, MSIX, App-V, and PowerShell.
• Contribute to modern workplace initiatives and cloud-first endpoint management strategies and develop automation solutions and continuously improve endpoint management processes using PowerShell scripting.
• Collaborate closely with Infrastructure, Security, Networking, and Application teams to deliver secure, modern, and reliable workplace services.
• Participate in the team's business-hours support rotation (Ombuds) as per the team roster.
• Communicate effectively with stakeholders and provide timely updates on incidents, projects, and operational activities.
• Contribute to continuous improvement initiatives across End User Computing services.
  

What are the expectations from you?

• Strong project-oriented mindset with experience in planning, estimation, milestone tracking, and execution.
• Ability to work effectively in a complex and changing environments.
• Excellent verbal and written communication skills in English.
• A self-driven individual who can think ahead, takes proactive approach, quick learner and having a strong sense of ownership.
• Ability to build strong professional relationships across teams and organizational levels.
• Customer-centric approach with respect for governance and compliance.
• Commitment to continuous learning and improvement.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• A professional and a strong believer in people and organizational values, viz. respect towards individuals, teamwork, readiness to serve, bearing a cost/benefit mind set (as if you are spending your own money), efficiency with simplicity, open communication while respecting privacy/confidentiality.
  

Personal Attributes

We value professionals who demonstrate:

• Respect for individuals and teamwork
• Customer-centric thinking
• Ownership and accountability
• Simplicity and efficiency
• Open and transparent communication
• Continuous improvement mindset
• Strong collaboration and stakeholder management skills
  

This role offers the opportunity to work on modern workplace technologies, endpoint security, automation, Windows lifecycle management, and large-scale enterprise transformation initiatives within Colruyt Group.