Client Experience Executive (Sales)

Job Summary:
We are seeking a dynamic and customer-focused Client Experience Executive (Sales) to manage client relationships, drive sales growth, and ensure an excellent end-to-end customer experience.

The role involves understanding client needs, providing solutions, and maintaining long-term relationships.

• Engage with potential and existing clients to understand their requirements
• Drive sales through lead generation, follow-ups, and conversions
• Deliver exceptional client experience throughout the sales lifecycle
• Build and maintain strong, long-term client relationships
• Handle client queries, concerns, and escalations effectively
• Coordinate with internal teams (operations, support, accounts) for smooth service delivery
• Maintain accurate records of client interactions in CRM systems
• Achieve sales targets and contribute to revenue growth
• Collect client feedback and suggest improvements to enhance experience