Client Director

Job Title

• Client Account Director

Position type

• Full Time

Required education and certifications critical for the role

• Graduate/Post graduate

Required years of experience

• 8+ years of relevant experience

Skills/Competencies Required

• Strong understanding of reinsurance contracts relating to premium, claims, and credit control matters
• Excellent organization, attention to detail, prioritization, and innovative problem-solving skills
• Excellent verbal and written communication skills in English with the ability to communicate complex concepts in a simple and effective way
• Logical, analytical, and resourceful mindset, able to exercise flexibility and judgment
• Ability to deliver under pressure in a high intensity and fast-paced multinational environment
• Ability to maintain positive, professional relationships with multiple internal and external stakeholders across numerous territories, demonstrating strong skillset in: presentation, leading meetings, defining objectives, and delivering service level agreements
• Influencing and negotiating skills
• Working with multiple stakeholders in time-critical environments
• Ability to travel when required

Job Responsibilities

• Perform the role of Client Account Director providing expert advice to clients with in-depth knowledge of risks and the reinsurance market, including responsibility for specific treaty renewals and assignments
• Identify and determine client requirements and provide access to relevant Reinsurance Solutions
• Engage with clients and prospects at senior management and executive level to establish shared goals and objectives
• Establish relationships in strategic client positions - act in the interest of the clients and offer products from more than one reinsurer to ensure that the clients get the best service & agreement
• Identify and manage new business opportunities and targets
• Maintain a professional reinsurance network and work collaboratively with other Reinsurance Solutions sub-region colleagues to seek best practices
• Establish relationships with internal worldwide account executives to ensure regular information flow and effective execution of business strategies
• Keep abreast of industry and professional development to ensure services provided remain best practice
• Coordinate within Aon or when appropriate to provide training to clients, internal stakeholders as required
• Provide mentorship (not limited to technical knowledge) to less experienced colleagues
• Stay compliant with local regulations
• Provide thought leadership in domain expertise