Client Delivery - FTC

Job Description:

• Connect with already registered users of shiksha.com (students / parents) to understand their requirements of overseas education in-terms of courses, countries, duration, fee structures and other criterions.
• Ensure conversions of potential online leads from the study abroad section of the portal by virtual connects (Calls/Skype/whatsapp) into confirmed admissions in the partner universities / Institutions
• Coordinate and maintain a strong relationship with students ,institutions, universities and university representatives
• Demonstrate expertise for shortlisting of partner universities according to the student profile and ensure documentation along with visa processing guidelines.
• Maintain weekly/monthly reports and process related matrices showing progress on student conversions/target achievement

Required Skills:

• Excellent communication both verbal and written
• Sales acumen and target orientation
• Documentation and customer engagement

Desired Skills:

• Customer centric approach
• Interpersonal skills
• Data management and analytics

Job Description: 

       Connect with already registered users of shiksha.com (students / parents) to understand their requirements of overseas education in-terms of courses, countries, duration, fee structures and other criterions.

       Ensure conversions of potential online leads from the study abroad section of the portal by virtual connects (Calls/Skype/whatsapp) into confirmed admissions in the partner universities / Institutions    

       Coordinate and maintain a strong relationship with students ,institutions, universities and university representatives 

       Demonstrate expertise for shortlisting of partner universities according to the student profile and ensure documentation along with visa processing guidelines.   

       Maintain weekly/monthly reports and process related matrices showing progress on student conversions/target achievement   

Required Skills: 

       Excellent communication both verbal and written

       Sales acumen and target orientation

       Documentation and customer engagement

Desired Skills:

       Customer centric approach        

       Interpersonal skills

       Data management and analytics