Client Coordinator

Roles and Responsibilities

The role involves managing client communication, coordinating background verification cases, tracking employment, education, address, identity, criminal, and reference checks, following up with candidates and verification sources, monitoring TAT and SLA compliance, preparing status reports, handling escalations, and ensuring timely delivery of accurate BGV reports.

Candidates should be graduates with 13 years of experience in client coordination, customer support, HR operations, recruitment operations, or background verification. Excellent communication, email drafting, follow-up, MS Excel, attention to detail, and multitasking skills are required.

Key Skills: Client Coordination, Client Servicing, Background Verification, BGV Operations, Customer Support, MS Excel, Email Communication, Follow-up, SLA Management, TAT Management, MIS Reporting.