Client Coordinator

Company Profile Intellioz Solutions India Pvt. Ltd.Intellioz Solutions India Pvt. Ltd. is an organization delivering business and technology solutions to clients across industries. We are driven by innovation, agility, and a people-first culture. Our focus is on building strong teams that enable clients to achieve sustainable growth and success.

Job Title: Client Coordinator
Department: Operations / Project Management
Job Location: Sec.-135, Noida
Experience: 0.63 years

Interview Type: Face to Face only

Employment Type: Full-timeJob SummaryWe are looking for a proactive and organized Client Coordinator to act as a bridge between clients, technical teams and management. The candidate will be responsible for coordinating technical requirements, tracking project activities, resolving client queries, and ensuring timely delivery of services/projects.

Key Responsibilities

• Act as the primary coordination point between clients and technical/internal teams.
• Understand client requirements and communicate them effectively to technical teams.
• Coordinate project activities, timelines, deliverables, and dependencies.
• Track and follow up on open issues, service requests, and pending tasks.
• Maintain regular communication with clients and provide timely updates on project/service status.
• Schedule and coordinate meetings, discussions, site visits, and review calls.
• Prepare and maintain project trackers, reports, MOMs, and status updates.
• Coordinate with teams for resolution of client issues.
• Ensure client commitments and agreed timelines are properly tracked and met.
• Maintain proper documentation of client communications, requirements, issues, and resolutions.
• Support project manager in day-to-day coordination and reporting.
• Ensure a of client satisfaction through proactive communication and follow-up.

Required Skills

• Excellent communication and interpersonal skills.
• Strong coordination and follow-up abilities.
• Basic understanding of IT/technical processes and project lifecycle.
• Ability to understand technical requirements.
• Strong organizational and time-management skills.
• Proficiency in MS Excel, Word, PowerPoint, Outlook, and collaboration tools.
• Ability to prepare reports, trackers, and professional client communications.
• Comfortable working with team and handling client escalations.