MUMBAI · FULLTIME
Client / Consumer Engagement Lead
APAC Financial Services
Mumbai · onsite · Posted 2d ago
Sourced from
Undisclosed8–12 yrsfulltimeMumbai
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Section · 01
About this role
Role & responsibilities
- Drive customer engagement initiatives through various digital platforms, ensuring enhanced customer interaction and satisfaction.
- Conduct outbound customer calls for relationship building, product promotion, lead generation, and service-related interactions.
- Manage and operate customer engagement and communication platforms effectively to deliver targeted campaigns and customer journeys.
- Develop and execute customer communication plans through email, SMS, WhatsApp, mobile applications, and other digital channels
- Ensure timely resolution of customer queries and provide exceptional customer experience across all touchpoints.
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Section · 02
Skills
Customer ExperienceCustomer EngagementCustomer Strategy
Section · Company
About APAC Financial Services
APAC Financial Services
Financial Services
2.4k+
employees
2017
9 years old
Mumbai,Maharashtra
India
₹6.2L PA avg
Avg at APAC Financial Services
About
"APAC exists because we believe that all deserving MSME businesses should focus on growth instead of being constrained by access to capital”
Industries
Financial Services
Employee ratings
10 reviews
3.9/ 5
Culture
4.0
Career growth
4.1
Work-life
4.2
Employees rate it well for
Compensation & Benefits39Work-Life Balance39
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