Client consultant / Sr. Client Consultant - Performance Management

Role & responsibilities

• Monitors assigned KPIs related to Revenue Cycle Operations across all facilities
• Collects, analyses and presents data for assigned clients and team.
• Meets regularly with all impacted individuals to review analysis results, identify improvement opportunities and communicate impact.
• Recommends changes to the workflow, as necessary, to best meet the needs of the organization.
• Meets with necessary stakeholders to ensure best practices are in place or fully utilized.
• Determine required attendees and discussion items including the progress on the metrics and the action items.
• Provides detailed monthly report of top issues impacting metrics, including company-wide comparison and impact to leaders.
• Completes ad hoc reporting requests.
• Keeps abreast of current changes regarding Revenue Cycle trends that may affect health care systems/facilities.

Education and Experience:

• This role typically requires a bachelors degree. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
• 3+ experience working with providers in operations (e.g. Patient Access, CDM, revenue integrity, Patient Financial Services), compliance, clinical or finance areas.
• Experience and knowledge in federal, state and commercial billing, compliance and reimbursement regulations.
• Experienced in healthcare revenue cycle including complex issue investigation, root cause identification and solution implementation.