Client Communication Professional
Intandemly Technologies · Hyderabad · onsite · Posted 41d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs)
This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services. Key Responsibilities Act as the first point of contact for clients post-onboarding Assist the CSM team in understanding client requirements and priorities Coordinate between internal teams and clients to ensure timely updates and follow-ups Help track deliverables and ensure SLAs are met Maintain clear communication records and update CRMs accordingly Handle client feedback, concerns, and route them to appropriate internal stakeholders What Were Looking For Strong communication and interpersonal skills Ability to manage multiple tasks and work under pressure Good understanding of customer service processes Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus Fresher or 1-2 years of experience in customer-facing roles preferred Location: Hyderabad, India WFO only Skills:Client Management and Client Servicing
Sourced from naukri
Skills
Customer ServiceClient ServicingClient CommunicationCRM Toolsclient management
About Intandemly Technologies
Intandemly Technologies
IT Services & Consulting
51-200
employees
2017
9 years old
Hyderabad / Secunderabad, Telangana
India
₹4.9L PA avg
Avg at Intandemly Technologies
About
Intandemly Technologies streamlines sales and marketing operations, enhancing collaboration between teams to improve efficiency and drive revenue growth.
Industries
CRMLead ManagementMarketingSaaSSalesSoftware
Employee ratings
10 reviews
3.2/ 5
Culture
3.8
Career growth
2.4
Work-life
3.8
Employees rate it well for
Company Culture37Work-Life Balance37
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