MUMBAI · FULLTIME
Client Co-ordinate
Unleash Minds Llp
Mumbai · onsite · Posted 3d ago
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Section · 01
About this role
Client Co-ordinator
Job Description
We are looking for a reliable, responsible and people-oriented individual to support the daily operations of our coaching business while managing client communication, follow-ups and coordination.
Working Days: 6 Days (Weekends Working)
Key Responsibilities Client Communication & Follow-ups
* Call and follow up with participants, clients and potential clients regularly
* Daily calling may exceed 150200 calls at times
* Manage WhatsApp communication and client interactions
* Share reminders, updates and important information regarding programs and sessions
* Build warm, professional and trusting relationships with clients
* Ensure no lead or client is missed in the follow-up process
Business Operations & Coordination
* Manage registrations, databases and internal trackers
* Maintain accurate client records and program progress updates
* Coordinate Zoom sessions, workshops and schedules
* Update Google Sheets and maintain operational data
* Coordinate with internal team members for smooth execution of programs
* Support day-to-day administrative and operational tasks
Who We're Looking For
* Female candidates only
* Graduate preferred
* Strong communication skills in Hindi and English
* Comfortable making regular follow-up calls and speaking with clients
* Good WhatsApp communication skills
* Basic knowledge of Excel and Google Sheets
* Organized, detail-oriented and proactive
* Prior experience in administration, coordination, customer support, Telecalling or client handling preferred
Ideal Personality Fit
* Warm, positive and people-friendly
* Responsible and dependable
* Strong follow-up mindset
* Able to manage multiple tasks efficiently
* Takes ownership and completes work without constant supervision
* Quick learner with a solution-oriented attitude
* Comfortable working in a fast-paced environment
Work Details Location: Kandivali East, Mumbai (Work From Office)
Salary: 20,000 – 30,000 per month
Working Days: 6 Days (Weekends Working)
Immediate Joiners Preferred
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Section · 02