Client Account Manager
SoHo Dragon India · Ahmedabad · onsite · Posted 30d ago
Undisclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a dynamic professional who excels in both client account management and employee engagement. You will manage key client relationships while actively supporting and engaging employees deployed on the account to ensure high satisfaction and performance.
Key Responsibilities: -
Build and manage strong client relationships as the primary point of contact
Drive account performance, delivery metrics, and identify growth opportunities
Conduct regular connects with employees across shifts to boost engagement and address concerns
Partner with HR delivery teams on employee lifecycle activities, performance discussions, engagement, and well-being initiatives
Ensure operational excellence, timely issue resolution, and contract compliance
Requirements:
5-7 years in Account Management with HR/employee management exposure
Strong stakeholder management skills with the ability to build relationships across clients, employees, and internal teams.
Good understanding of employee engagement, performance management, and workforce management practices.
Ability to work UK Shift (2:30 PM to 12:30 AM IST) (Tue-Sat)
Proficiency in MS Office and CRM tools and reporting dashboards.
Strong communication, problem-solving, and relationship management skills.
This role provides an excellent opportunity to expand responsibilities across multiple client accounts while gaining exposure to account management, employee experience, stakeholder management, and business operations, paving the way for future leadership roles.
Shift Timings: 02:30 PM to 12:30 AM IST (Tue-Sat)
Work Model: WFO Only
Required Skills
HR operations Client Management people management client account management performance management
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
People managementcrmEmployee managementContract ComplianceHR OperationsEmployee EngagementStakeholder ManagementoperationscomplianceBusiness OperationsCRM Toolsaccount managementperformance managementRelationship Management
About SoHo Dragon India
SoHo Dragon India
IT Services & Consulting
125
employees
2010
16 years old
New York, New York
United States (USA)
₹12.3L PA avg
Avg at SoHo Dragon India
About
SoHo Dragon is a full-service Software Application Development company that focuses on portals, document management, collaboration, business intelligence, CRM tools, cloud technology, and data. Much of the work done for our clients are based in the Microsoft Application stack of business tools. In addition to providing our clients with project-based services, SoHo Dragon Solutions also provides staff augmentation and direct placement services.
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.3/ 5
Culture
3.6
Career growth
3.2
Work-life
3.8
Employees rate it well for
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