Client Account Manager

Client Account Manager Remote

Job Type: Full-Time
Work Mode: Remote
Experience: 4+ Years
Industry: Recruitment / Staffing / International Talent Acquisition

About the Role

We are looking for an experienced and client-focused Client Account Manager to manage and strengthen relationships with international clients. The ideal candidate should have strong experience in client account management/ international voice process/recruitment/talent acquisition.

The candidate will be responsible for understanding client requirements, coordinating with internal recruitment teams, ensuring timely delivery of candidates, and maintaining strong long-term client relationships.

Key Responsibilities

• Manage day-to-day relationships with international clients and act as the primary point of contact.
• Handle client meetings, and business discussions professionally.
• Understand client manpower requirements, job specifications, and recruitment expectations.
• Coordinate with Talent Acquisition/Recruitment teams to ensure timely candidate delivery.
• Follow up with clients regarding candidate submissions, interviews, selections, offers, and joining status.
• Maintain regular communication with clients and provide recruitment updates.
• Build and maintain strong, long-term relationships with existing clients.
• Identify opportunities for additional business and account growth.
• Handle client queries, concerns, escalations, and resolve issues in coordination with internal teams.
• Work closely with management to achieve client servicing and business objectives.

Required Skills & Experience

• 3+ years of experience in Client Account Management/ International Recruitment/ Talent Acquisition/International Voice Process, or a related field.
• Prior experience handling international clients is preferred.
• Excellent English communication and interpersonal skills.
• Strong experience in international voice calls and client communication.
• Good understanding of recruitment and talent acquisition processes.
• Ability to understand job requirements and coordinate effectively with recruiters.
• Good knowledge of MS Office/Google Workspace and recruitment/CRM/ATS platforms.
• Ability to work independently in a remote working environment.
• Flexible to work according to international time zones when required.

Preferred Candidate Profile

The ideal candidate should have experience in one or more of the following:

• International Client Account Management
• International Voice Process
• US/Australia/UK Recruitment
• Talent Acquisition
• Staffing/Recruitment Agency
• Client Relationship Management
• B2B Client Management
• Recruitment Account Management

Relevant candidate's share CV's to [email removed] / whatsapp CV's to [phone removed] (Deborah-HR)