MUMBAI · FULLTIME
Claims Manager
Bandhan Life
Mumbai · onsite · Posted 2d ago
Sourced from
Undisclosed5–8 yrsfulltimeMumbai
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Section · 01
About this role
Bandhan Life is your trusted partner in financial security, making everyIndian household financially secure. As a part of the renowned Bandhan Group,we are bolstering our collaborative strengths of digital innovation and robustdistribution to enhance the value for all our stakeholders. Welcome to a newera of insurance, where growth, innovation, customer, and employee welfare areparamount.
Key Responsibilities:
1. Claims Management : Managing Individual riderclaim Group Affinity claims, ensuring all genuine claims are paid accurately and speedily to provide seamlessexperience to the claimant
2. System development : Accountable for ensuringthe development of system functionalities, providing clear, detailed user stories and requirements forfunctionalities needed to ensure the smooth operation of claim processes. This helps drive automation, eliminate manual interventions, minimizing the risk of errors, and ensure compliance with product terms and conditions as well as regulatoryrequirements.
3. Stakeholder management: Connect withCMO/Underwriting/ Legal/ Finance/Customer Service/IT as required for claim processing for seamless experience to customerduring entire claims journey
4. Re-insurance management : Managing Reinsurancesupport and co-ordination for processing and settlement of Claims and for Reinsurance reporting
5. Audit management: Accountable for managing allaudits related to the claims function, including providing comprehensive process walk-throughs and detailedrequirements to auditors. This ensures transparency, adherence to internal controls, andcompliance with regulatory and audit standards.
6. FFA Migration : SPOC for migration- relatedactivities, responsible for sharing detailed requirements, test cases, artefacts testing as well as conducting thoroughtesting and providing sign-off to ensure smooth system migration and accurate claimprocessing
7. MIS management: Accountable for sharing monthlyclaims reports with Finance and Actuarial teams, monthly reconciliations with the Finance team to ensure data accuracy for financial and regulatory reporting. Ensure timely and accurate preparationand submission of financial and regulatory reports, maintaining full compliancewith all regulatory requirements to avoid discrepancies or escalations from regulatorybodies
8. SOP management: Ensure functional SOPs arealways updated with the claim processes.
9. People management : Responsible to train teammembers for claim processing skills, impart domain knowledge and provide assistance to enable them to effectivelyexecute their roles and responsibilities
10. Reportingmanagement: Responsible for the automation and availability of data fields on QuickSight, ensuring claims data is readily accessible for analysis andpresentation to key stakeholders. This enables meaningful insights into the volume, trends,and types of claims received by the organization.
11. Product development: Responsible for sharing detailed requirementsas per product specifications to product team. Responsible for co-ordination with IT fordevelopment of Day 2 product features
11. Product development: Responsible for sharing detailed requirementsas per product specifications to product team. Responsible for co-ordination with IT fordevelopment of Day 2 product features
Qualifications Competencies:
- AnyGraduate/ Post-Graduate with 5-8 years of experience in claims from lifeinsurance industry
- Communication: Excellentverbal and written communication skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
AutomationPeople managementEmployee WelfareQuicksightinternal controlsInsurance ManagementActuarialauditsFinancial SecurityCommunication SkillsAudit ManagementLegalcomplianceProduct Developmentfinance
Section · Company
About Bandhan Life
Bandhan Life
Insurance
1.1k+
employees
2007
19 years old
Mumbai, Maharashtra
India
About
Bandhan Life is your trusted partner in financial security, making every Indian household financially secure. As a part of the renowned Bandhan Group, we are bolstering our collaborative strengths of digital innovation and robust distribution to enhance the value for all our stakeholders. Welcome to a new era of insurance, where growth, innovation, customer, and employee welfare are paramount.
Industries
Insurance
Employee ratings
464 reviews
3.3/ 5
Culture
3.1
Career growth
3.0
Work-life
3.3
Employees rate it well for
Work Culture47Senior Management28Work Life Balance28Salary23Work Environment20
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