Claims advisor, P&C insurance

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Claims Advisor, P&C Insurance based in Canada.

Join a customer-focused insurance team where you will play a key role in managing and resolving property and casualty claims. This position offers the opportunity to apply your analytical expertise, negotiation skills, and insurance knowledge to complex cases. You will investigate claims, assess damages, determine eligibility, and develop solutions that support positive outcomes for clients. Working in a fully remote environment, you will collaborate with internal teams, clients, and external stakeholders. The role combines autonomy, decision-making, and relationship management while ensuring service excellence and compliance with established standards. You will contribute directly to maintaining trust and delivering high-quality claims experiences.

Accountabilities:: As a Claims Advisor, P&C Insurance, you will be responsible for managing end-to-end claims processes while providing expert guidance and maintaining strong relationships with clients and stakeholders. Your responsibilities will include:

Investigating and assessing complex property insurance claims, including evaluating damages, repair costs, market values, and supporting documentation.

Reviewing medical, financial, and employment information to determine eligibility for accident benefits and bodily injury claims according to applicable criteria.

Analyzing claim information and making sound decisions regarding approvals, settlements, and required actions.

Negotiating claim resolutions with clients, third parties, and other involved parties to ensure efficient and fair outcomes.

Managing claims according to policies, contractual requirements, quality standards, and service commitments.

Meeting deadlines and service expectations to support client satisfaction and operational performance.

Providing advice and assistance to clients throughout the claims process while representing organizational values and commitments.

Preparing, reviewing, and maintaining accurate reports, documentation, and claim records.

Applying strong judgment and problem-solving skills to resolve complex situations and identify appropriate solutions.

Requirements:

The ideal candidate brings experience in property and casualty insurance claims, strong analytical capabilities, and excellent communication skills. Required qualifications and competencies include:

College diploma in a related field.

Minimum of 4 years of relevant experience in insurance claims or a related discipline.

Knowledge of property and casualty insurance processes, policies, and claims management practices.

Strong analytical skills with the ability to investigate information, evaluate risks, and make informed decisions.

Excellent negotiation and interpersonal skills to manage relationships with clients, third parties, and internal stakeholders.

Ability to work independently, prioritize tasks, and manage multiple claims efficiently.

Strong customer service orientation with a focus on delivering positive client experiences.

Excellent verbal and written communication skills.

Ability to adapt quickly, learn continuously, and manage changing priorities.

French language proficiency is required.

Experience handling complex claims and knowledge of accident benefits or bodily injury claims is an asset.

Benefits:

The position offers a comprehensive benefits package designed to support employees’ professional and personal well-being, including:

Competitive salary and annual bonus opportunities.

Fully remote work arrangement with flexible telework options.

4 weeks of flexible vacation starting from the first year.

Defined benefit pension plan providing stable retirement income.

Group insurance coverage, including access to telemedicine services.

Reimbursement programs for health and wellness expenses.

Support for telework equipment and remote work needs.

Inclusive workplace culture focused on diversity, accessibility, and employee support.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1