City Trainer

Role & responsibilities

1. New Joiner Training (NJT) Delivery

Deliver the 3-day NJT (MonWed, ~15 hours) for at least 2 weeks each month pitch, product, grooming and objection handling, with full-day engagement.

Run assessments, sales-pitch certification and app/ID activation; record every session without fail.

Submit NJT reports to the Sales Team by the end of Day 3.

2. Field Training & DST Development

Start field days at the gate meeting (9–10 AM); deliver gate-meeting refreshers, product updates and engagement.

Conduct structured DST audits — pitch, grooming and product knowledge — using GAD / DST report data.

Support M0–M3 DSTs on-ground with lead-gen hand-holding (OJT checklist); log each activity with customer name, RMN & CSID, and hand over trained DSTs to the ASI with feedback.

3. Planning & Stakeholder Coordination

Align with ASIs 24–48 hours ahead of every field visit, NJT, Wednesday training and audit.

Share the weekly field-visit calendar (built around new joiners) and NJT invites with all stakeholders by Saturday 7 PM, and finalise the next week's plan.

4. Reporting & Documentation

Fill the Daily Attendance & Activities form the same day; share the Trainer Daily report before 7 PM.

Submit daily audit / NJT / refresher reports on time, plus the consolidated monthly NJT & M0–M3 coverage report.

Maintain city-wise WhatsApp Learning Groups — keep DST headcount current (remove exited, add new joiners).

5. Work Norms, Ownership & Conduct

Report physically to gate meetings, venues and field locations; mark attendance only via the GPS Map Camera app from the field/office (no check-in while travelling; WFH by prior email approval only).

Maintain formal grooming; join Sales Training calls on time with proper connectivity; own calendar, delivery and reporting without reminders — a capability partner, not a passive executor.