City Manager
Netambit Value First Services · Kolkata · onsite · Posted 26d ago
About a minute. You'll make an account on the way through.
About this role
Profile: City Manager
Role: Restaurant onboarding
Department: Sales / Business Development / Merchant Onboarding / Restaurant Onboarding
Location: Pune, Kolkata and Chennai
Employment Type: Full-time
Key Responsibilities
Lead and manage a team of team leaders and field sales executives responsible for restaurant acquisition and onboarding.
Drive daily, weekly, and monthly onboarding targets across assigned zones.
Plan manpower deployment and ensure effective territory/zone coverage.
Monitor team productivity, field activity, login hours, visits, and onboarding performance.
Conduct regular market visits and support the team in closing critical restaurant leads.
Ensure the team follows the defined sales process, documentation requirements, and onboarding.
guidelines.
Identify high-potential restaurant clusters and develop strategies to improve market penetration.
Track team performance through daily MIS and provide regular performance updates to management.
Coach, motivate, and develop team members to consistently achieve business targets.
Work closely with the operations and support teams to resolve onboarding, documentation, POS, and other field-level issues.
Drive lead conversion by ensuring effective follow-ups and reducing non-workable and lost leads.
Take ownership of team performance and implement corrective actions wherever required.
Support hiring, training, and onboarding of new TLs and field sales executives and team leaders.
Ensure discipline, attendance, and field productivity across the assigned team.
Key Performance Indicators (KPIs)
Restaurant onboarding and activation targets
Daily/weekly/monthly team productivity
Lead conversion rate
Field visits and productive meetings
Team attendance and login hours
Individual FOS performance
Market coverage and territory penetration
Quality and accuracy of restaurant onboarding
Candidate Profile
3-5 years of experience in field sales, B2B sales, merchant acquisition, restaurant onboarding, or business development.
Prior experience managing and leading field-sales teams is preferred.
Experience in food tech, e-commerce, fintech, telecom, FMCG, POS, or merchant acquisition will be an advantage.
Strong understanding of local markets and field-sales operations.
Strong communication, negotiation, and people-management skills.
Ability to work in a target-driven and fast-paced environment.
Strong analytical and problem-solving abilities.
Willingness to travel extensively within the assigned territory.
Should be comfortable working with daily performance dashboards/MIS and field productivity metrics.
What We Are Looking For:
We are looking for target-oriented, hands-on sales leaders who can build strong teams, drive execution on the ground, and take complete ownership of restaurant acquisition and onboarding.
The ideal candidate should be comfortable working in a high-growth environment where speed, execution, team
Productivity and business outcomes are critical.
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