City Head

Key Responsibilities

• Support city-level MSME LAP business through sourcing and customer acquisition.
• Assist in Loan Against Property (LAP) sourcing for MSME / SME customers.
• Work with existing vendor partners, DSAs, and connectors to generate leads.
• Help onboard new sourcing partners under guidance from the Sales Manager.
• Coordinate with Credit, Risk, and Operations teams for smooth loan processing.
• Ensure proper documentation and adherence to internal policies.
• Track leads, logins, sanctions, and disbursements against assigned targets.
• Support portfolio quality by ensuring accurate customer profiling.
• Assist in managing on-roll sales executives and channel partners.
• Gather basic market intelligence and competitor insights at city level.
• Ensure compliance with regulatory and audit requirements.

Key Requirements

• 5 - 10 years of experience in MSME / SME lending (secured lending exposure
• preferred).
• NBFC experience preferred (bank + NBFC experience acceptable).
• Basic understanding of Loan Against Property (LAP) products and MSME customer
• profiles.
• Exposure to vendor-led or channel-based sourcing models is a plus.
• Educational Qualification: Graduate (MBA preferred).
• Good communication and coordination skills.
• Willingness to learn, strong execution mindset, and ownership attitude.