Citrix Administrator

Role & responsibilities

• Administer, monitor, and support Citrix XenApp and XenDesktop environments.
• Manage and troubleshoot Citrix VDI infrastructure and user-related issues.
• Perform installation, configuration, maintenance, upgrades, and patching of Citrix environments.
• Troubleshoot application publishing, user sessions, profiles, connectivity, and performance issues.
• Monitor infrastructure health, availability, and performance.
• Automate repetitive administrative and operational activities using PowerShell, Shell, or Bash scripting.
• Perform incident resolution, root cause analysis, and problem management for Citrix-related issues.
• Work with infrastructure and application teams to ensure smooth service delivery.
• Maintain technical documentation, SOPs, and operational procedures.