CIPLA Ltd: Hiring Field Service Engineer role (Diagnostics/ Devices)

We at CIPLA Limited are hiring for Field Service Engineer (Manager) role.

Job Details :

• Job Title: Field Service Engineer
• Designation : Manager
• Location: Delhi
• Work Experience: Minimum 4 years
• Qualification: Any Engineering background

Key Responsibilities :

• Installation & Commissioning: Install new medical devices, ensuring proper functionality, calibration, and testing according to manufacturer specifications.
• Preventive & Corrective Maintenance: Perform routine maintenance (PM) to prevent breakdowns and conduct repairs on malfunctioning devices.
• Customer Support & Training: Provide technical training to healthcare professionals (doctors, nurses, technicians) on ease of using devices.
• Regulatory Compliance: Ensure all maintenance, repair, and installation activities strictly comply with safety protocols, quality standards, and regulatory requirements (e.g., GMP).
• Troubleshooting & Emergency Calls: Respond promptly to on-site technical service calls, including urgent emergency breakdowns, within defined Turnaround Time (TAT).
• Collaboration & Sales Support: Collaborate with the sales team to secure service contracts (AMC/CMC)

Experience: Minimum 4 years of experience in servicing medical / surgical devices or diagnostics products.

• Skills:
• Strong technical troubleshooting skills (mechanical, electronic, software).
• Excellent communication and customer relationship skills.
• Ability to work independently, often under pressure in clinical environments.
• Proficiency in MS Office and service management software.

• Other: Willingness to travel frequently within the assigned territory.

Interested candidates are requested to apply on the job posting or share resume to [email removed]

Regard

Human Resources Team

CIPLA Limited