Chief Technology Officer
Leadership Tilt · Mumbai · onsite · Posted 51d ago
About a minute. You'll make an account on the way through.
About this role
We are looking for a Chief Technology Officer to own retail, omnichannel, and digital commerce technology — building the platforms and customer experience that will carry the brand through 4x store growth.
Position: Chief Technology Officer
Experience: 15+ years
Location: Mumbai
THE ROLE
This is a builder's mandate, not a maintainer's role.
You will spend the first 6–8 months hands-on — doing the groundwork yourself before scaling a team — as you help transition a founder-led culture into a professionally managed one, while preserving the trust and values built over eight decades.
KEY RESPONSIBILITIES
● Define and own the retail and digital commerce technology roadmap to support scaling from 12 to 51 stores
● Select and implement POS and store-management systems that scale across a rapidly growing network
● Build or upgrade the e-commerce platform and mobile app for a seamless omnichannel journey
● Implement CRM and loyalty systems suited to a high-trust, high-value jewellery brand
● Build commerce data infrastructure and analytics to support merchandising and expansion decisions
● Partner with the Head of IT on integration with core ERP, infrastructure, and cybersecurity
● Build and lead the retail/commerce technology team from the ground up
● Champion technology adoption and digital transformation across a founder-led organisation
WHAT WE'RE LOOKING FOR
● 12+ years of progressive technology leadership experience, with 3–5+ years in a CTO/VP Technology (Retail/Commerce) role
● Proven experience building retail or e-commerce technology platforms from scratch
● Experience in retail, e-commerce, luxury, or multi-location consumer businesses; jewellery sector exposure a plus
● Track record supporting rapid, multi-location scale-up (store network expansion)
● Hands-on, execution-first mindset with the patience to operate in a founder-led environment
● Graduate degree required; Master's/MBA preferred
WHY JOIN
● Rare opportunity to build a commerce technology charter from zero for a legacy brand entering hypergrowth
● Direct access to founders and top leadership
● High-visibility mandate at a listed, fast-scaling consumer business
● Be part of shaping India's next major pan-India jewellery retail story
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