Chief Technology Officer

Job Description Chief Technology Officer (CTO)

Company: Maxivision Super Speciality Eye Hospitals
Location: Chennai, Tamil Nadu
Function: Technology / Information Technology
Position: Chief Technology Officer (CTO)
Reporting To: Group CEO / Executive Leadership Team
Employment Type: Full-Time, Leadership / CXO

About Maxivision

Maxivision Super Speciality Eye Hospitals is a rapidly growing eye-care network focused on delivering high-quality, compassionate and technology-enabled ophthalmic care. The organisation is expanding its footprint and strengthening digital capabilities to support scalable, patient-centric healthcare delivery.

Position Overview

The Chief Technology Officer will be responsible for defining and executing Maxivision's enterprise technology strategy across its hospital and vision-centre network.

The CTO will lead digital transformation, healthcare IT, cybersecurity, infrastructure, enterprise applications, data and analytics, technology governance and innovation. The role will ensure that technology becomes a strategic enabler of clinical excellence, patient experience, operational efficiency, business growth and scalable healthcare delivery.

Key Responsibilities

1. Technology Strategy & Leadership

• Develop and execute a multi-year enterprise technology roadmap aligned with Maxivision's business and clinical strategy.
• Lead technology transformation across hospitals, vision centres and corporate functions.
• Establish a scalable, secure and future-ready technology architecture.
• Act as a strategic technology advisor to the CEO, board and senior leadership team.
• Build and lead a high-performing technology organisation.

2. Healthcare IT & Digital Transformation

• Drive transformation of HIS/EMR and other clinical and hospital information systems.
• Lead integration of clinical, operational, financial, HR, CRM and patient-engagement platforms.
• Improve digital patient journeys including appointments, registration, diagnostics, surgery workflows, billing, communication and follow-up.
• Identify opportunities for automation, AI, analytics and digital health solutions.
• Enable technology solutions that improve clinical outcomes and operational productivity.

3. IT Infrastructure & Enterprise Architecture

• Oversee enterprise infrastructure including networks, servers, cloud platforms, endpoints, Wi-Fi and data centres.
• Ensure high availability, performance, scalability and business continuity across the hospital network.
• Establish robust disaster recovery, backup and business continuity frameworks.
• Drive cloud adoption and infrastructure modernisation where appropriate.

4. Cybersecurity, Privacy & IT Governance

• Establish and continuously strengthen the organisation's cybersecurity strategy.
• Protect patient, clinical, financial and employee data.
• Implement identity and access management, endpoint security, network security, vulnerability management and security monitoring.
• Ensure compliance with applicable healthcare, privacy, cybersecurity and regulatory requirements.
• Establish enterprise IT governance, policies, standards, risk management and technology controls.

5. Data, Analytics & AI

• Develop an enterprise data strategy and reliable management-information framework.
• Enable real-time dashboards and analytics for clinical, operational and business decision-making.
• Promote responsible use of AI and automation in areas such as patient engagement, diagnostics support, workflow optimisation and administrative processes.
• Establish strong data governance, quality, security and ownership frameworks.

6. Application & Vendor Management

• Provide strategic oversight of HIS/EMR, ERP, CRM, HRMS, payroll and other enterprise applications.
• Ensure successful technology implementation, integration, upgrades and adoption.
• Establish strong vendor governance, SLA management and commercial controls.
• Evaluate technology partners and emerging healthcare technologies.

7. Patient Experience & Clinical Innovation

• Partner with clinicians and hospital operations teams to identify technology opportunities that improve patient care.
• Enable seamless digital experiences across the patient lifecycle.
• Support integration of ophthalmic diagnostic equipment and clinical technologies with hospital systems wherever feasible.
• Promote innovation while ensuring patient safety, data security and clinical usability.

8. Business Growth & Scalability

• Design technology platforms capable of supporting rapid geographic and operational expansion.
• Ensure new hospitals, centres and acquisitions can be integrated efficiently into the technology ecosystem.
• Develop standardised technology architectures and operating models across locations.