Chief Operating Officer - Quick Commerce & Growth Channel - FMCG

About the Company:

We are a fast-growing premium Italian gelato and frozen desserts brand with a strong retail footprint and an ambition to become a category leader across quick commerce and emerging consumption channels. As consumer behavior shifts towards convenience-led purchases, we are looking for a leader who can build and scale these channels into a significant growth engine for the business.

Role Overview:

The Chief Operating Officer - Quick Commerce & Growth Channels will be responsible for building and scaling the company's quick commerce and alternate distribution business. The mandate is to drive revenue growth, profitability, market expansion, and strategic partnerships across platforms such as Blinkit, Zepto, Swiggy Instamart, BigBasket, Amazon, and other emerging channels.

This is a P&L leadership role with end-to-end ownership of channel strategy, commercial negotiations, category growth, supply chain alignment, marketing investments, and team building.

Key Responsibilities:

Business Growth & P&L Ownership:

- Own the complete P&L for quick commerce, e-commerce, and emerging channels.

- Develop and execute a multi-year growth strategy to build these channels into a significant share of overall company revenue.

- Drive revenue growth while maintaining healthy contribution margins and profitability.

- Identify new channel opportunities and expansion avenues.

Quick Commerce Leadership:

- Build strategic relationships with Blinkit, Zepto, Swiggy Instamart, BigBasket, Amazon Fresh, and similar platforms.

- Lead annual commercial negotiations, visibility programs, assortment planning, and category growth initiatives.

- Optimize product listings, availability, pricing architecture, and promotional investments.

- Drive market-share growth within the frozen dessert and impulse consumption categories.

Category & Consumer Growth:

- Analyze consumer behavior, purchase patterns, and demand trends.

- Collaborate with marketing teams to develop channel-specific campaigns and launch strategies.

- Drive innovation in pack sizes, SKUs, bundles, and seasonal offerings suited for instant-delivery platforms.

Supply Chain & Operations:

- Ensure high fill rates, inventory efficiency, and service levels across all channels.

- Work closely with manufacturing, demand planning, and logistics teams to improve product availability.

- Build scalable operating processes to support rapid growth.

Team Building & Leadership:

- Build and lead high-performing sales, account management, and category teams.

- Establish clear KPIs, reporting structures, and growth plans.

- Foster a performance-driven and entrepreneurial culture.

Strategic Partnerships:

- Develop partnerships with key retailers, distributors, aggregators, and food-tech platforms.

- Identify opportunities for channel exclusives, co-branded launches, and strategic collaborations.

Ideal Candidate Profile:

- 3+ years of experience in FMCG, food & beverage, consumer brands, D2C, or retail businesses.

- Demonstrated success in scaling quick commerce, e-commerce, modern trade, or distribution businesses.

- Strong understanding of Blinkit, Zepto, Swiggy Instamart, BigBasket, Amazon, and related ecosystems.

- Experience owning revenue and profitability targets.

- Strong commercial negotiation and strategic planning capabilities.

- Proven ability to build teams and scale businesses from early growth stages.

- Entrepreneurial mindset with a bias for execution.

Preferred Background:

- Candidates from:

1. Ice cream, frozen foods, beverages, snacks, dairy, or premium food brands.

2. FMCG companies with significant quick commerce exposure.

3. D2C consumer brands that have successfully scaled online and instant-delivery channels.

4. Category management or business leadership roles within quick commerce platforms.