Chief of Staff - Operations

Responsibilities:

• Partner closely with the Chairman and Managing Director to drive strategic initiatives, operational excellence, and organizational priorities.
• Plan, coordinate, and monitor executive meetings, business reviews, strategic discussions, and follow-up on action items across functions.
• Prioritize and manage multiple strategic projects simultaneously, ensuring timely execution and effective stakeholder coordination.
• Coordinate with business units to collect operational data and prepare executive dashboards, MIS reports, presentations, and business reviews.
• Plan and manage the chairman and managing director's strategic operational agenda and enterprise initiatives.
• Drive cross-functional collaboration to ensure alignment of organizational goals and seamless execution of strategic priorities.
• Monitor operational KPIs, project milestones, and organizational performance, ensuring timely resolution of critical issues.
• Support business transformation initiatives, process optimization, ERP implementation, digital transformation, and operational improvement projects.
• Strengthen governance frameworks, operational compliance, risk management, and structured review mechanisms across business functions.
• Prepare executive reports, board presentations, strategic briefs, and business performance summaries.
• Act as the primary point of coordination between the Chairman and Managing Director and internal/external stakeholders on strategic and operational matters.
• Maintain confidentiality while managing sensitive business information, strategic documents, and executive communications.
• Handle other strategic, operational, and executive responsibilities assigned by the Chairman and Managing Director.

Requirements:

• An MBA in Operations/Strategy from an IIM is preferred.
• 2-3 years of experience in strategy, operations, management consulting, program management, founder's office, and chief of staff roles.
• Strong understanding of business operations, project management, process improvement, and organizational strategy.
• Excellent analytical, problem-solving, and structured decision-making skills.
• Advanced proficiency in MS Excel, PowerPoint, and business reporting tools.
• Strong communication, stakeholder management, and cross-functional coordination skills.
• Ability to manage multiple strategic initiatives in a fast-paced environment.
• High level of ownership, execution capability, integrity, and confidentiality.
• Strong organizational and time-management skills with attention to detail.