Chief Manager (Proprietary HR - Tied Agency)

Key Responsibilities

HR Representation in Zonal Leadership Team

         Positively influence business heads that they are aligned to the people agenda and also ensure people’s strategy dovetails with the business strategy

HR Strategy for Respective Zone

         Conceptualize and deploy HR strategy for North Zone of Core Agency to support Business Plans

         Develop and deploy an effective Manpower Plan

         Ensure quality of hire

         Ensure key Talent Retention

         Conceptualize and deploy Employee Engagement Initiatives

Organizational Design

         Assist North ZOne leadership to determine and deploy the most effective organisational structure addressing business requirements

         Track to Budget vs. actual and contribute to Productivity and Cost effectiveness

Talent Management and Development for all North Zpne employees

         Operationalize OTR (Organization Talent Review) for the Growth & Variable Agency

         Create and execute the succession plan for key roles

         Engage and develop Best bets

         Effective execution of MDR (Management Development Review) framework

         Enable training and development of all employees (TNA, delivery and feedback)

         Promote internal mobility and gender diversity

Build Organization Culture and Reinforce Values

         Institutionalize Organizational Values in employees and processes

         Embed effective implementation of Rewards framework, including customer centricity

         Leverage employee engagement activities to build organization culture

         Ensure unbiased investigation and compliance with the policy and process, and closure of issues reported

Performance & Compensation Management

         Oversee implementation of annual performance appraisal process in order to ensure timely completion of performance management cycle.

         Drive moderation of ratings for North Zone  Agency and assist the business heads in making promotion decisions

         Support business in decision making (Fitment) & allocation of compensation quantum for North Zone Agency. Effectively use JE (Job Evaluation) and Market benchmarks

         Deploy and monitor effectiveness of Performance review process and compensation actions

Employee Relations and Communication

         Institutionalize employee relation forums that provide opportunity to employees to connect and bond with management and peers

         Enable productive organizational climate

         Enable openness and two-way communication between employees and management through communication forums such as town halls, skip level meetings, focused group discussions

         Enable employee engagement by executing action plan emerging from employee surveys

         Handle grievances

         Provide coaching & counseling to build a motivated team; and ensure smooth & cordial relations

HR Policy Deployment & development

         Equip business with appropriate tools & knowledge to effectively manage people, in line with the plans eg Performance Management, Career Management etc

         Identify how existing HR policies / systems & processes can be tailor made to North Zone  Agency specific needs

         Ensure alignment with all statutory requirements

         Foster a high-performance culture in the Team through strategic talent development, coaching, and team engagement.

Project Management

         Provide project management support & HR expertise to the business with specific related projects outside of the people plans, identify strategic people issues in partnership with key clients & support them with advice & expertise to resolve these matters. Contribute to the delivery of business area on key performance indicators

Provide Training & Coaching as required

Ensure identification of key developmental gaps & work with MDP team to ensure that the right resolutions is identified & created which is effectively deployed to meet the business needs