Chief Manager - IT Infrastructure

Reporting To : VP-IT

A. Experience

1. 8-10 years total IT Infrastructure experience
2. Minimum 5 years: Campus Network, Data Centre and associated IT Infrastructure operations
3. Minimum 3 years: Leading the complete IT Infrastructure Team

B. Essential Technical Skills

1. Data Centre

a. Data Centre Operations

b. Rack & Power Management

c. Environmental Monitoring

d. Capacity Planning

e. Periodic & Preventive Maintenance

f. Hub Rooms

2. Disaster Recovery

a. DR Site Management

b. Backup & Recovery

c. DR Drills

d. RPO/RTO Management

3. Campus Network

a. Core Switches

b. Distribution Switches

c. Access Switches

d. Enterprise Routers

e. VLANs

f. Routing Protocols

g. Wireless Controllers

h. Access Points

i. WIFI Heat Maps

j. Wireless Controllers.

4. Servers

a. Dell / HPE / Lenovo Servers

b. Windows Server

c. Linux Administration

d. Server Hardening

5. Storage

a. SAN/NAS Administration

b. Storage Allocation

c. Replication

d. Backup Management

6. Virtualization

a. VMware vSphere

b. ESXi

c. Hyper-V

d. Nutanix

e. VM Migration

f. High Availability

7. IT Security

a. Firewalls, especially Palo Alto.

b. VPN

c. IDS/IPS

d. Vulnerability Management

e. Campus Wi-Fi

8. Security & Surveillance Systems

a. Knowledge of DORI & Risk Zoning

b. Design, Maintenance, Support & Upkeep of the CCTV system along with NVRs & APs.

9. Team Management

a. Manage a team of 5-10 engineers

b. Internal Purchase & Vendor coordination

c. AMC management

d. OEM escalation management

e. Incident management.