Chief Manager - HR`

Key Responsibilities

HR Representation in Zonal Leadership Team

•         Positively influence business heads that they are aligned to the people agenda and also ensure peoples strategy dovetails with the business strategy

HR Strategy for Respective Zone

•         Conceptualize and deploy HR strategy for North Zone of Core

Agency to support Business Plans

•         Develop and deploy an effective Manpower Plan

•         Ensure quality of hire

•         Ensure key Talent Retention

•         Conceptualize and deploy Employee Engagement Initiatives

Organizational Design

•         Assist North ZOne leadership to determine and deploy the most effective organisational structure addressing business requirements

•         Track to Budget vs. actual and contribute to Productivity and Cost effectiveness

Talent Management and Development for all North Zpne employees

•         Operationalize OTR (Organization Talent Review) for the Growth &

Variable Agency

•         Create and execute the succession plan for key roles

•         Engage and develop Best bets

•         Effective execution of MDR (Management Development Review) framework

•         Enable training and development of all employees (TNA, delivery and feedback)

•         Promote internal mobility and gender diversity

Build Organization Culture and Reinforce Values

•         Institutionalize Organizational Values in employees and processes

•         Embed effective implementation of Rewards framework, including customer centricity

•         Leverage employee engagement activities to build organization culture

•         Ensure unbiased investigation and compliance with the policy and process, and closure of issues reported

Performance & Compensation Management

•         Oversee implementation of annual performance appraisal process in order to ensure timely completion of performance management cycle.

•         Drive moderation of ratings for North Zone  Agency and assist the business heads in making promotion decisions

•         Support business in decision making (Fitment) & allocation of compensation quantum for North Zone Agency. Effectively use JE (Job Evaluation) and Market benchmarks

•         Deploy and monitor effectiveness of Performance review process and compensation actions

Employee Relations and Communication

•         Institutionalize employee relation forums that provide opportunity to employees to connect and bond with management and peers

•         Enable productive organizational climate

•         Enable openness and two-way communication between employees and management through communication forums such as town halls, skip level meetings, focused group discussions

•         Enable employee engagement by executing action plan emerging from employee surveys

•         Handle grievances

•         Provide coaching & counseling to build a motivated team; and ensure smooth & cordial relations

HR Policy Deployment & development

•         Equip business with appropriate tools & knowledge to effectively manage people, in line with the plans eg Performance Management,

Career Management etc

•         Identify how existing HR policies / systems & processes can be tailor made to North Zone  Agency specific needs

•         Ensure alignment with all statutory requirements

•         Foster a high-performance culture in the Team through strategic talent development, coaching, and team engagement.

Project Management

•         Provide project management support & HR expertise to the business with specific related projects outside of the people plans, identify strategic people issues in partnership with key clients & support them with advice & expertise to resolve these matters. Contribute to the delivery of business area on key performance indicators