Chief Manager/AGM- Quality

Role Summary

The job includes

• Quality operations and lean management,
• QMS implementation and compliance,
• Quality assurance,
• Supplier and new product development,
• Vendor quality and management,
• Process validation,
• Validating quality systems and quality standards
• Conducting audits

Key Responsibilities

• To Liaise with Project Sponsor and / or Customer
• To Roll out a virtual quality set up within project and programs
• To establish Inspection stages level to ensure that services are delivered are free of defects and meeting customer expectation.
• To review the recommendation for all NCR and approve the same.
• To review ITP match with Customer expectation and forward to the Project team for customer approval.
• To review all Quality Records and Approve.
• To create review procedure, forms and records best suitable for the QC and approve it.
• To Implement ISO 9001, 14001 and 45001 established in the company
• To maintain all quality records and Good House Keeping.
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Key Performance Indicators

• % error in manufacturing process .
• No. Of customer complaints handled and action taken.
• No of errors detected and corrected within the stipulated time frame.
• Establish testing facilities or virtual setup according to the project.

Role Expectations

Internal Customer

External Customer

Liaise with other managers and staff throughout the organization to ensure that the QA system is functioning properly.

Liaise with clients, auditors etc to ensure the Quality of the product is maintained at all times.

Behavioural:

• Communication: Ability to actively listen and share relevant information. Expresses thoughts and ideas clearly to the people involved for effective communication. Also expresses ideas clearly and concisely in writing using appropriate business writing style.
• Attention to detail: Ability to pay attention to the specific elements, facets or parts of a situation or work assignment.
• People Management: Granting of authority to sub-ordinate employees and making a systematic and sustained effort to provide people with information, knowledge, support, and opportunities to be self-determined, based upon acceptance towards moving forward. Trusts the capabilities of sub-ordinates and motivate them to complete a task.
• Analytical thinking/Problem Solving: Ability to build a logical approach to address problems or opportunities or manage the situation at hand by drawing on ones own knowledge and experience base and calling on other references and resources as necessary.
• Accountability: Ability to accept full responsibility for self and contribution as a team member; displays honesty, confronts problems, displays a strong commitment to organizational success and inspires others to commit to goals.
• Stress Management: Ability to function effectively when under pressure and maintain self control in the face of hostility or provocation or heavy workload.

• Technical:
• Sound Knowledge of MS Office and SAP / ERP system.
• Kaizen Management, TQM, TPM, Six Sigma, Quality Circles etc.
• Auditing Skills and Field Failure Analysis
• Knowledge of ERP Systems

Profile

• B.E/diploma in Mechanical
• 15-20 years of experience in above areas preferably in Manufacturing /medium / large engineering and transmission company
• Willing to travel and has flexible approach to work.
• The Post holder is contracted to work at any establishment of the organisation at any time throughout the duration of his/her Service Period or contract