Chief Human Resource Officer

Head HR / Chief Human Resources Officer (CHRO)

Industry: Information Technology / IT Services / SaaS
Location: Remote / Work from Anywhere
Employment Type: Full-time
Reporting To: CEO / Managing Director / Board

Role Overview

We are looking for an accomplished and strategic Head HR / Chief Human Resources Officer (CHRO) to lead the organization's people strategy and HR function in a fast-growing IT environment.

The CHRO will partner closely with the CEO and leadership team to build a high-performance, employee-centric organization, strengthen leadership capabilities, attract and retain top technology talent, and align people strategy with business objectives.

Key Responsibilities

1. HR Strategy & Leadership

• Develop and execute the organization's overall HR and people strategy aligned with business goals.
• Act as a strategic advisor to the CEO, founders, and executive leadership team.
• Build scalable HR systems, policies, processes, and organizational structures.
• Drive organizational effectiveness, culture, and transformation initiatives.
• Establish HR metrics, dashboards, and people analytics to support business decisions.

2. Talent Acquisition & Workforce Planning

• Develop talent acquisition strategies for technology, engineering, product, sales, and corporate functions.
• Build strong talent pipelines for critical and leadership positions.
• Partner with business leaders on workforce planning, succession planning, and future talent requirements.
• Strengthen employer branding and employee value proposition.
• Develop strategies for hiring and managing remote and distributed teams.

3. Employee Engagement & Culture

• Build a high-performance, inclusive, and collaborative organizational culture.
• Design and implement employee engagement and retention initiatives.
• Monitor employee experience and establish mechanisms for continuous feedback.
• Lead initiatives around employee well-being, recognition, diversity, and inclusion.
• Develop effective communication and change-management programs.

4. Performance & Rewards

• Establish and continuously improve performance management systems.
• Develop compensation, incentives, bonuses, and benefits strategies appropriate for the IT industry.
• Conduct compensation benchmarking and pay-equity reviews.
• Develop career progression and internal mobility frameworks.
• Link performance and rewards to organizational objectives.

5. Learning & Leadership Development

• Establish leadership development and succession planning programs.
• Build learning and development strategies for technical and non-technical employees.
• Develop high-potential and future-leader programs.
• Partner with senior management to strengthen leadership capabilities.

6. HR Operations & Compliance

• Oversee HR operations, payroll, employee relations, HR technology, and people processes.
• Ensure compliance with applicable employment laws and regulations.
• Establish effective HR policies and governance frameworks.
• Drive HR digital transformation and automation.
• Ensure effective management of remote-work policies and distributed workforce practices.

7. Organization Development & Change Management

• Lead organizational restructuring, transformation, and change-management initiatives.
• Design organizational structures that support growth and operational efficiency.
• Identify organizational capability gaps and develop action plans.
• Support mergers, acquisitions, integrations, or expansion initiatives when required.

Key Success Metrics / KPIs

• Employee retention and attrition
• Leadership hiring and talent quality
• Time-to-hire and cost-per-hire
• Employee engagement scores
• Performance management effectiveness
• Succession coverage for critical positions
• Internal mobility and promotion rates
• Learning and leadership development outcomes
• HR cost optimization
• Employee productivity and workforce effectiveness
• Compliance and HR operational efficiency

Desired Candidate Profile

• 15+ years of progressive HR leadership experience, preferably within the IT/IT Services/SaaS/Technology sector.
• Experience leading HR for a technology organization with a significant workforce.
• Proven experience working as Head HR, CHRO, Group HR Head, VP-HR, or equivalent.
• Strong understanding of technology talent markets and remote/distributed workforce models.
• Experience partnering with CEOs, founders, boards, and executive leadership.
• Strong expertise in organizational development, talent management, compensation, employee engagement, and HR transformation.
• Demonstrated experience in building HR functions and teams in high-growth organizations.
• Strong business acumen and ability to translate business strategy into people strategy.
• Excellent communication, influencing, negotiation, and stakeholder-management skills.
• Experience with HR technology, HR analytics, and digital HR transformation.

Educational Qualifications

• MBA / PGDM in Human Resources or equivalent qualification preferred.
• Additional certifications in HR, organizational development, leadership, or people analytics will be an advantage.

Ideal Leadership Attributes

• Strategic and business-oriented
• High integrity and strong ethical standards
• Data-driven and analytical
• Employee-centric but commercially focused
• Strong change-management capability
• Excellent executive presence
• Ability to operate effectively in a remote and multicultural environment
• Entrepreneurial and hands-on approach

Connect with me on linkedin.com/in/priyanka-sinha-a07505134

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