Chief Executive Officer (Retail Pharmacy)

• The Chief Executive Officer (CEO) holds end-to-end accountability for the vision, strategy, consolidated profit & loss, and sustainable growth of the Company a technology-enabled, multi-format pharmacy retail and wholesale enterprise. The mandate is to scale the Company omni-channel network across franchise-operated (FOFO) and company-operated (COCO / FICO) stores and a rapid-delivery channel into a leading multi-State player, in line with the Board-approved business plan and Annual Operating Plan (AOP).

• The CEO leads the senior management team, stewards the strategic master partnership with the parent Group on an arms-length basis, embeds robust multi-State regulatory compliance, builds an institutional organization and governance framework, and steers the enterprise toward long-term value creation and IPO-readiness.

• The role requires a proven senior leader with 1520+ years of experience scaling multi-unit retail, pharmacy /healthcare, FMCG distribution, or franchise networks, with full P&L ownership at scale.

Key Responsibilities

1. Strategy, Vision & Corporate Direction

• Set, articulate, and cascade the Company's vision, long-term strategy, and Annual Operating Plan, within the framework approved by the Board. Own the multi-format, multi-State expansion roadmap sequencing franchise (FOFO) cluster growth, company-operated (COCO / FICO) anchor-store rollout, and rapid-delivery coverage.
• Translate strategy into measurable objectives, operating priorities, and resource allocation across all functions.
• Continuously evaluate market, competitive, regulatory, and technology trends; recommend strategic pivots, new-geography entry, and inorganic opportunities to the Board.

2. Financial Stewardship & P&L Ownership

• Hold end-to-end accountability for the consolidated P&L, unit economics, and financial health across all revenue engines (wholesale, rapid delivery, retail-media, fintech commission, and company operated retail).
• Drive revenue growth, margin discipline, cost efficiency, and working-capital management in line with the Board-approved budget and AOP.
• Lead capital planning and fundraising; ensure prudent capital allocation, runway management, and return on invested capital.
• Safeguard the integrity of financial reporting, internal controls, and treasury, in coordination with the Finance function and the Audit Committee.

3. Network Growth & Operating Performance

• Drive franchise-acquisition velocity, store-network density, and the company-operated anchor-store programme, while protecting store-level economics.
• Uphold the Company's service promises including new-store go-live timelines and the rapid delivery standard and the operational excellence that underpins them.
• Oversee the procurement-to-supply-chain backbone to ensure availability, fill-rates, cold-chain integrity, and landed-cost competitiveness.
• Institutionalize SOPs, dashboards, and review cadences that keep multi-State operations consistent, compliant, and scalable.

4. Group Partnership & Related-Party Governance

• Steward the strategic master partnership with the parent Group ecosystem so that it delivers value on commercial merit.
• Enforce transparent, arms-length related-party governance including the open multi-quote procurement policy and ensure all related-party dealings are placed before the Audit Committee / Board.

5. Organization, Talent, Culture & Succession

• Build, lead, and develop the senior management team; set performance standards, accountabilities, and incentive structures.
• Define and embed company culture, values, and ways of working; champion the talent pipeline and the training academy.
• Own organization design, capability-building, and succession planning for critical roles.

6. Governance, Risk, Compliance & IPO-Readiness

• Establish and maintain Board and committee cadence; ensure timely, accurate Board reporting.
• Ensure full compliance with applicable law including the Drugs and Cosmetics Act, Pharmacy Act, DPCO / NPPA, GST, Companies Act 2013, and anti-bribery legislation.
• Drive the IPO-readiness agenda on the Board-approved timeline.

7. Stakeholder, Investor & External Relations

• Represent the Company to investors, lenders, and IPO advisors; lead investor relations and capital markets readiness.
• Engage State Drugs Control Administrations, regulators, and industry bodies; manage franchise partners and strategic alliances.

Authority Matrix

The Chief Executive Officer shall have authority for:

• Owning and approving the Annual Operating Plan and consolidated budget within the Board approved strategy.
• Appointing and evaluating the senior management team.
• Approving operating and capital expenditure within Board-delegated limits.
• Signing operational agreements, vendor onboarding, and franchise arrangements within delegated authority.
• Representing the Company before regulators, partners, and investors.
• Reserved to / requiring higher approval: corporate strategy and major capital decisions, fundraising and
• the IPO decision, mergers and acquisitions, Group master-agreement terms and related-party pricing (via the Audit Committee), and dividend / financial-policy decisions ( Board).

Experience Requirement

• Minimum 15-20 years of senior leadership experience with full P&L ownership at scale.
• Significant experience scaling multi-unit retail, pharmacy / healthcare, FMCG distribution, or franchise networks.
• Supply-chain and digital-commerce exposure; fundraising and / or IPO experience a strong advantage.
• Working knowledge of Indian pharmacy-retail regulation (Drugs and Cosmetics Act; DPCO / NPPA; Pharmacy Act) and Companies Act, 2013.
• Postgraduate qualification in Management, Pharmacy, or Commerce (MBA strongly preferred).

Desired Candidate Profile

• Strong strategic and commercial acumen, paired with disciplined execution.
• High integrity and sound fiduciary, governance, and compliance judgment.
• Strong Board, investor, regulator, and partner stakeholder-management capability.
• Proven organization-builder with a talent-development and succession orientation.
• Resilience and composure in leading growth, ambiguity, and change at scale.

Travel Requirement

• Travel across the operating States as required.
• Engagements with banks, investors, and audit / advisory partners.

Contact Detail

• Email ID: [email removed]
• WhatsApp: 922789808 / [phone removed]