Chief Executive Officer - EV 2 wheeler

Location: Coimbatore, Tamil Nadu

Salary: ₹1,00,000 per month

Employment Type: Full-time, On-site

About the Role

We are looking for a dynamic and experienced Chief Executive Officer (CEO) to lead and manage our EV Two-Wheeler Business, with overall responsibility for Sales and Service operations.

The ideal candidate will be a strong automobile professional with 15+ years of experience in automobile sales, preferably with significant exposure to the EV two-wheeler industry. The candidate should have a proven track record of driving business growth, building high-performing teams, improving processes, and achieving sales and service targets.

Key Responsibilities

• Take complete ownership of the Sales and Service operations of the EV two-wheeler business.
• Develop and execute strategies to achieve monthly and annual sales, revenue, profitability, and service targets.
• Lead and manage Sales, Service, Customer Relationship, and support teams.
• Monitor showroom and outlet-level performance and take corrective actions.
• Develop and implement effective sales processes, SOPs, reporting systems, and performance tracking mechanisms.
• Ensure strong coordination between Sales and Service departments to improve customer experience and retention.
• Analyse market trends, competition, customer behaviour, and local market opportunities.
• Drive lead generation, conversion, retail, customer retention, and repeat business.
• Review DMS data and reports regularly and use data-driven insights for decision-making.
• Ensure proper utilisation and implementation of DMS and other digital business tools.
• Set KPIs for teams and conduct regular performance reviews.
• Identify operational gaps and implement solutions quickly and effectively.
• Recruit, train, mentor, and develop the leadership and frontline teams.
• Establish a performance-oriented culture across the organisation.
• Coordinate with senior management on business planning, budgets, expansion, and strategic initiatives.
• Ensure high standards of customer satisfaction and service quality.
• Take ownership of escalations and ensure timely resolution of critical customer issues.

Candidate Profile

• 15+ years of experience in automobile sales, with progressive leadership experience.
• Experience managing Sales and Service operations is mandatory.
• EV two-wheeler experience will be highly preferred.
• Strong understanding of dealership operations and automobile retail processes.
• Hands-on experience with DMS platforms and ability to analyse DMS reports.
• Proven ability to implement and improve processes and SOPs.
• Strong leadership, people-management, communication, and negotiation skills.
• Highly dynamic, result-oriented, and execution-focused.
• Strong analytical and problem-solving abilities.
• Comfortable working in a fast-paced and evolving EV business environment.
• Should be willing to take ownership and drive initiatives independently.

What We Are Looking For

We are looking for someone who is not just an administrator, but a business leader who can take ownership of the complete EV two-wheeler operation, build strong teams, implement robust processes, and consistently deliver business results.

• Salary: ₹1,00,000 per month, based on experience and suitability.