Chat360 Engineering Manager

Engineering Manager
Company Chat360
About Us
Chat360 is a technology startup, backed by a $150M group, that offers a Generative AI-powered customer engagement platform for enterprises across geographies
We work with 250+ Global Brand Leaders to consultatively leverage the latest AI technology to help generate more leads, enhance customer retention, and automate customer support and marketing initiatives through platforms like WhatsApp, Facebook, Google, etc
We have successfully processed over 100 million chats and positively impacted 10+ industries
The founding team consists of alumni from the London Business School and IIT
The journey will be challenging and exciting, with plenty of opportunities to develop your skills and capabilities while working with industry leaders and MNCs in the UK and abroad

Role Overview
Chat360 is looking for an Engineering Manager to lead its technology team, oversee product development, and ensure the scalability of AI solutions
The role involves managing projects, mentoring engineers, and working with cross-functional teams to build chatbot technology

Responsibilities
Lead and mentor a team of engineers
Oversee product architecture, development, and deployment
Ensure best practices in coding, security, and performance
Collaborate with Product and Business teams to align technical and business goals
Drive Agile processes and optimize workflows
Requirements
Strong experience in backend development Node.js, Python, Java, etc

Experience with cloud platforms such as AWS, GCP, or Azure
Knowledge of databases, microservices, and DevOps
Proven leadership and project management skills
Strong communication and problem-solving abilities
(ref:hirist.tech)
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