Chat Support Professional
Fusion · Kolkata · onsite · Posted 70d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Handle customer conversations through chat channels with clear and timely responses
Understand customer concerns and provide accurate information or assistance
Document interactions and escalate complex issues to the appropriate teams
Maintain professional communication and deliver a consistent support experience
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Understand customer concerns and provide accurate information or assistance
Document interactions and escalate complex issues to the appropriate teams
Maintain professional communication and deliver a consistent support experience
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
crmIssue Resolutionanalytical thinkingUsageworkflow managementcustomer service associateE-commerceData SecurityanalyticalRecruitment
About Fusion
Fusion
IT Services & Consulting
25
employees
2001
25 years old
Gangnam,Seoul
South Korea
₹1.9L PA avg
Avg at Fusion
About
This BPO firm excels in customer engagement and data management, transforming traditional outsourcing into a strategic growth process in the service industry.
Industries
IT Services & ConsultingInternetHardware & NetworkingSoftware Product
Employee ratings
10 reviews
3.1/ 5
Culture
3.0
Career growth
2.2
Work-life
2.7
Employees rate it well for
Company Culture31Work-Life Balance31
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