Chat Support Executive
Angel Consultancy Mumbai · Remote · remote · Posted today
About a minute. You'll make an account on the way through.
About this role
Job Description of food Delivery company :-
Roles & Responsibilities:
Handle customer queries through calls, chats, and emails for the Delivery app process.
Ensure customer satisfaction by resolving issues efficiently and professionally.
Manage order-related concerns like delivery delays, refunds, and replacements.
Maintain accurate call logs and case updates while adhering to quality and productivity
standards.
Collaborate with internal teams to ensure smooth communication and issue resolution.
Eligibility Criteria:
Excellent communication skills in English & Hindi (spoken and written).
Education: Undergraduate / Graduate (any stream).
Experience: Freshers and experienced candidates can apply.
Must have a laptop/desktop with minimum 8GB RAM and Windows 10.
Wi-Fi connection is mandatory.
Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1
hour break).
Comfortable to be on camera during the shift hours, training and interview.
6 days working, 1 rotational week off.
On-the-job training provided (certification required post-training).
Interview Process:
Salary up to 20000
Note - We do not charge any amount for interview and joining.
Interested call now HR
Wahab [phone removed]
Faisal [phone removed]
Sourced from naukri