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    Job · 21141163

    GURUGRAM · FULLTIME

    Chat Support Executive

    ASAP

    ASAP

    Gurugram · onsite · Posted 6d ago

    Sourced fromNaukri
    ₹3.0L - ₹3.8L PA0–3 yrsfulltimeGurugram

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    Section · 01

    About this role

    Hi,

    We are hiring for International chat process ,


    Location - Gurgaon


    Graduate Fresher - 24 k CTC

    Minimum 6 months of Ex p - Approx 29 k CTC

    Excellent English writing and speaking Skills.

    Rotational Shift

    5 days working



    Roles and Responsibilities

    • Handle customer queries via web chat, ensuring timely resolution of issues.
    • Provide accurate and effective solutions to customers through written communication.
    • Maintain a high level of professionalism and empathy when interacting with customers.
    • Collaborate with internal teams to resolve complex issues or escalate matters when necessary.
    • Meet performance targets for quality, productivity, and first-call resolution rates.

    Interested pl connect

    Annu - [phone removed]

    Akanksha - [phone removed]


    Mahi - [phone removed]

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    Section · 02

    Skills

    International Chat ProcessSemi VoiceEmail ProcessEmail SupportLive ChatWeb ChatChat ProcessChat SupportBlended Process

    Section · Company

    About ASAP

    ASAP

    ASAP

    FMCG

    125

    employees

    2012

    14 years old

    Bangalore, Karnataka

    India

    ₹6.4L PA avg

    Avg at ASAP

    ₹3L – ₹3.8L PA

    This role

    About

    ASAP Kerala is an undertaking by the Higher Education Department of the Kerala Government that focuses on training students to improve their employability.

    Industries

    FMCG

    Employee ratings

    10 reviews

    3.2/ 5

    Culture

    2.4

    Career growth

    2.6

    Work-life

    3.6

    Employees rate it well for

    Work-Life Balance36Overall Company32

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