Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 18398483

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Chat Support Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 33d ago

    ₹1.8L - ₹2.0L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    || IMMEDIATE HIRING FOR NOIDA LOCATION/ CHAT PROCESS ||


    Location:- Noida ( Sector 62)


    Process: chat Process


    Experience: Freshers & Experienced Candidates


    Salary:

    Fresher:- 15,000 In-Hand + 3k quaterly bonus

    Experienced:- Upto 16,500 In-Hand + 3k quaterly bonus


    SHIFT & WORKING DETAILS

    • Shift: 247 Rotational Shifts
    • Shift Duration: 10 Hours
    • Working Days: 5.5 Days per Week
    • Weekly Off: As per process requirements
    • CAB Facility: Not Available

    ELIGIBILITY

    Eligible:

    • Freshers can apply
    • Experienced candidates can apply
    • Candidates meeting the process requirements

    ROLES & RESPONSIBILTIES:-

    • Handle customer queries and provide prompt support through chat.
    • Understand customer concerns and provide accurate information and solutions.
    • Maintain a professional, polite, and customer-friendly tone in all conversations.
    • Resolve customer issues within defined timelines and service guidelines.
    • Escalate complex or unresolved issues to the appropriate department.

    WHY APPLY?

    • Immediate hiring opportunity
    • Open for both freshers and experienced candidates
    • Walk-in interviews preferred

    HOW TO APPLY?

    Interested candidates can share their resume through WhatsApp or call directly on [phone removed]( Aleesha Rahman)


    Thanks & Regards

    Aleesha Rahman

    [phone removed]

    Lead-HR

    Shiningstars ITPL


    #ChatProcess #ChatSupport #NonVoiceProcess #BPOJobs #BPOHiring #BPOJobsNoida #NoidaJobs #NoidaHiring #CustomerSupport #CustomerCareJobs #CustomerServiceJobs #ChatSupportJobs #NonVoiceJobs #BackOfficeJobs #ProcessAssociate #CustomerCareExecutive #ImmediateHiring #FreshersJobs #FresherHiring #ExperiencedCandidates #WalkInInterview #HiringNow #JobOpening #JobVacancy #NoidaJobVacancy #UttarPradeshJobs #JobsInNoida #DelhiNCRJobs #NCRJobs #ShiningStarsITPL #fresher #fresherhiring #customercare #customerservice #customersupport #BPO #Chat


    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceCustomer SupportProblem SolvingcseEnglishCustomer CareCcaCceInbound ProcessSolving QueriesDomestic BPOChatCcrCallingicsecbseCommunication SkillsFresherbpoinboundISCvoice processnon voiceChat ProcessTelecallingBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Chat Support Executive · waiting for your command