Chat Support Executive

HELLO JOB SEEKERS

GREETING'S FROM SHININGSTARS ITPL

HUGE OPENING'S FOR CUSTOMER SUPPORT

SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY

Roles And Responsibilities-

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

2. Overseeing the customer service process.

3. Resolving customer complaints brought to your attention.

4. Establishing a positive rapport with all clients and customers in person.

5. Handling customer concerns and complaints in a timely manner.

Skills Required :

1. Excellent Communication Skills

2. Problem-Solving Skills

3. Customer Handling

4. Language Skills

5. Time Management

6. Teamwork

7. Empathy and Patience

8. Multitasking

HIRING FOR Kolkata -

UG/Grad Can apply

Freshers /Experience can apply

Fluent In English Required

Rotational Shift for boys

Day Shift For Girls

WORKING DAYS - 6

Salary - Upto 24k ctc

One side cab in odd hours

Quartely bonus - 2700

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- 3

Hiring For Hyderabad -

UG/Graduate Can Apply

Fresher/Experience can apply

Fluent English Required

SALARY- Upto 3.6 Lpa

WORKING DAYS- 5

Both side cabs

Rotational Shift

Fluent English Required

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR, OPS & CLIENT ROUND

Hiring For Bangalore : Voice Process

Ug/Graduate Can Apply

Fresher/Experience Can Apply

Salary - Upto 3.3 Lpa

Rotational Shift for boys

Day shift for girls

Good english required with Hindi

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR, OPS & CLIENT ROUND

Benefits:

1. Competitive salary and bonuses

2. Health insurance

3. Team-building activities and events

4. Flexible working hours or remote work options

5. Employee recognition and rewards programs

6. Professional development opportunities (training, certification, education assistance)

INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON MENTIONED NUMBER- [phone removed] ( HR - VANSHIKA JAISWAL)

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