CI
Chat Support Executive
CVAL Innovations · Hyderabad · onsite · Posted 45d ago
Not disclosedFresherfulltimeSourced from
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About this role
Lease Find Below Details About The Job Opening
Work Locations: Hyderabad
Employment Type: Candidates will be on Artech payroll and will work for our client.
Interview Mode: Face-to-Face
CTC: Case-to-case basis
Role & Responsibilities
Handle customer interactions through Chat Support
Resolve customer queries with professionalism and empathy
Deliver accurate and timely resolutions
Maintain quality and customer satisfaction metrics
Document customer interactions effectively
Manage multiple chat conversations simultaneously
Key Requirements
Excellent written communication skills in English
Good typing speed and typing accuracy
Strong communication skills
Customer-focused mindset
Prior chat support experience is an advantage
⭐ Preferred Experience
Chat-based customer support
Healthcare, insurance, or managed care processes
CRM tools and chat platforms
Important Details
5 days a week.
Rotational week-offs
100% Work from Office
Employee Benefits
Two-way cab facility (within a 40 km radius via nodal points)
1 month training program at the client site before moving to production
Skills: Customer Care, Voice Non Voice, Chat Support
Experience: 0.00-3.00 Years
Work Locations: Hyderabad
Employment Type: Candidates will be on Artech payroll and will work for our client.
Interview Mode: Face-to-Face
CTC: Case-to-case basis
Role & Responsibilities
Handle customer interactions through Chat Support
Resolve customer queries with professionalism and empathy
Deliver accurate and timely resolutions
Maintain quality and customer satisfaction metrics
Document customer interactions effectively
Manage multiple chat conversations simultaneously
Key Requirements
Excellent written communication skills in English
Good typing speed and typing accuracy
Strong communication skills
Customer-focused mindset
Prior chat support experience is an advantage
⭐ Preferred Experience
Chat-based customer support
Healthcare, insurance, or managed care processes
CRM tools and chat platforms
Important Details
5 days a week.
Rotational week-offs
100% Work from Office
Employee Benefits
Two-way cab facility (within a 40 km radius via nodal points)
1 month training program at the client site before moving to production
Skills: Customer Care, Voice Non Voice, Chat Support
Experience: 0.00-3.00 Years
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Skills
Customer Carechat platformsvoiceCRM Toolsnon voiceChat Support