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    Job · 12058123

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Chat Support Executive @Noida

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 65d ago

    ₹2.5L - ₹2.5L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    HELLO JOB SEEKERS

    GREETING'S FROM SHININGSTARS ITPL


    ####### HUGE OPENING'S FOR CHAT PROCESS ########

    SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY


    LOCATION- NOIDA

    PROCESS- DOMESTIC CHAT PROCESS


    Roles And Responsibilities-

    1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

    2. Overseeing the customer service process.

    3. Resolving customer complaints brought to your attention.

    4. Handling customer concerns and complaints in a timely manner.


    Required Candidate profile-

    1. Freshers/Experience all are eligible.

    2. Undergrads/Grads all can apply.

    3. Must be comfortable with WORK FROM OFFICE.

    4. Must be comfortable with English


    CTC UPTO 2.5LPA

    WORKING DAYS- 6/5.5

    CABS IN ODD HOURS

    INTERVIEW ROUNDS- HR,OPS AND CLIENT

    WORK LOCATION- NOIDA SECTOR 62/63


    #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ########

    PALAK TIWARI-[phone removed]


    #noidajobs #ecommerceprocess #rotationalshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #bankingprocess #chatprocess #blendedprocess #jobs2026 #bpocalling

    Sourced from naukri

    Skills

    Customer ServiceSpoken EnglishcseEmail ProcessCustomer CareDomesticInbound ProcessSolving QueriesBpo ProcessCustomer HandlingDomestic ProcessChatBpo Non VoiceCommunication Skillsbponon voice processnon voiceChat ProcessChat SupportTelecalling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2.5L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Chat Support Executive @Noida · waiting for your command