Chat Support Executive- International Process

Roles and Responsibilities :

• Provide exceptional customer support through , email, or chat to resolve customer queries and concerns.
• Handle a high volume of calls, emails, and chats in a timely and efficient manner.
• Process transactions accurately and efficiently while maintaining attention to detail.
• Escalate complex issues to senior team members when necessary.

Job Requirements :

• 0-10 years of experience in BPO/Call Centre environment/Any.
• Excellent communication skills with the ability to articulate thoughts clearly over the phone/email/chat.
• Ability to work in a fast-paced environment with multiple priorities simultaneously.
• Basic computer knowledge with proficiency in MS Office applications.