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    Job · 11257954

    Vertex Cosmos logo

    Chat Support Associate

    Vertex Cosmos · Pune · onsite · Posted 69d ago

    ₹2.0L - ₹4.0L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    WERE HIRING | CHAT SUPPORT EXECUTIVE

    Looking for an exciting opportunity in Customer Support? Join Transcom India and be part of our growing team in Pune!

    Position: Chat Support Executive
    Company: Transcom India
    Location: Pune
    Shift: Rotational Shifts
    What You'll Do
    • Handle customer queries through chat support
    • Resolve account, order, and process-related queries
    • Provide quick, accurate, and effective resolutions
    • Deliver a professional and positive customer experience
    • Maintain quality and productivity standards
    What We're Looking For
    • Excellent written English communication skills
    • Strong customer service and problem-solving skills
    • Comfortable working in rotational shifts
    • Basic computer knowledge and good multitasking ability
    • Customer-focused with a willingness to learn
    Interested candidates can connect with:
    HR – Sakshi

    [phone removed]
    [email removed]
    Interested candidates can reach out directly or share this opportunity with someone who may be a good fit.


    Sourced from naukri

    Skills

    Customer Support

    About Vertex Cosmos

    Vertex Cosmos logo

    Vertex Cosmos

    IT Services & Consulting

    394

    employees

    2021

    5 years old

    Gurgaon / Gurugram, Haryana

    India

    ₹2.9L PA avg

    Avg at Vertex Cosmos

    ₹2L – ₹4L PA

    This role

    About

    Welcome to Transcom! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Join us in creating exceptional customer experiences through our BPO solutions!"

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    2.3/ 5

    Culture

    1.4

    Career growth

    1.4

    Work-life

    1.4

    Employees rate it well for

    Skill Development24Overall Company23

    Find them on

    WebsiteAmbitionBox reviews

    Chat Support Associate · waiting for your command