Chat Support Associate
Vertex Cosmos · Pune · onsite · Posted 69d ago
About a minute. You'll make an account on the way through.
About this role
WERE HIRING | CHAT SUPPORT EXECUTIVE
Looking for an exciting opportunity in Customer Support? Join Transcom India and be part of our growing team in Pune!
Position: Chat Support Executive
Company: Transcom India
Location: Pune
Shift: Rotational Shifts
What You'll Do
• Handle customer queries through chat support
• Resolve account, order, and process-related queries
• Provide quick, accurate, and effective resolutions
• Deliver a professional and positive customer experience
• Maintain quality and productivity standards
What We're Looking For
• Excellent written English communication skills
• Strong customer service and problem-solving skills
• Comfortable working in rotational shifts
• Basic computer knowledge and good multitasking ability
• Customer-focused with a willingness to learn
Interested candidates can connect with:
HR – Sakshi
[phone removed]
[email removed]
Interested candidates can reach out directly or share this opportunity with someone who may be a good fit.
Sourced from naukri
Skills
About Vertex Cosmos

Vertex Cosmos
IT Services & Consulting
394
employees
2021
5 years old
Gurgaon / Gurugram, Haryana
India
₹2.9L PA avg
Avg at Vertex Cosmos
₹2L – ₹4L PA
This role
About
Welcome to Transcom! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Join us in creating exceptional customer experiences through our BPO solutions!"
Industries
Employee ratings
10 reviews
Culture
1.4
Career growth
1.4
Work-life
1.4
Employees rate it well for
Find them on